Financial Advisory - Support Advisor

KestraHouston, TX
Onsite

About The Position

The Support Advisor reports to the Location Lead Advisor and plays a critical role in maximizing the Lead Advisor’s efficiency. This position supports daily operations while ensuring all activities adhere to established regulatory and compliance requirements.

Requirements

  • Series 7, Series 65 and Series Series 63 or Series 66, required
  • 2-5 years in a similar role and minimum of 3 years’ financial services industry experience is required
  • Undergraduate degree preferred
  • Strong verbal and written communication skills; positive, professional phone presence.
  • Excellent attention to detail and ability to manage multiple priorities effectively.
  • Understanding of investment products and portfolio construction
  • Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint).
  • A forward-thinking, problem-solving mindset with the ability to anticipate client and team needs.
  • Client-first attitude and commitment to delivering exceptional service.

Responsibilities

  • Attend client meetings and take extensive notes
  • Analyze client information, prepare reports and presentations, and manage reports in portfolio management systems such as Albridge, eMoney, and Envestnet
  • Answer basic investment and financial planning questions for clients
  • Enter information into financial planning software (eMoney) and prepare draft plans
  • Analyze asset allocation and generate rebalancing trades
  • Research products, investment managers, services, and pricing; contact carriers for information
  • Create custom reports for analyzing purchase decisions or planning scenarios
  • Interface with the broker-dealer or custodian to obtain information or account data and convey service requests
  • Maintain information related to duties in CRM
  • Forward complaints to the compliance department and maintain records for auditing
  • Maintain detailed records, communicate effectively with teams, and address compliance risks analytically
  • Assist clients with online access
  • Other duties as assigned by the Lead Advisor(s)

Benefits

  • Competitive pay and benefits with a large employer (over 1600 employees nationwide)
  • 401(k), health insurance, and a competitive benefits package
  • Work in a supportive, collaborative environment committed to professional excellence
  • Help clients navigate meaningful financial decisions with confidence
  • Opportunities for training, development, and long-term growth within the firm
  • Tuition reimbursement for qualified expenses
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