Financial Advisor
Mission Community Hospital•Panorama City, CA
•Onsite
About The Position
The ED Financial Advisor assists patients and families with insurance coverage, financial assistance, payment options, and hospital financial responsibilities. This position works with patients, insurance companies, and hospital departments to help resolve financial concerns.
Requirements
- High school diploma or equivalent required.
- Ability to handle confidential information and work in a fast-paced environment.
Nice To Haves
- Healthcare financial counseling, billing, insurance, or patient access experience preferred.
- Strong communication, customer service, and organizational skills.
Responsibilities
- Provide financial counseling to ED patients and families.
- Verify insurance and patient financial information.
- Explain copays, deductibles, payment plans, and financial assistance programs.
- Assist eligible patients with charity care and financial assistance applications.
- Coordinate with registration, billing, and other departments to resolve financial issues.
- Maintain accurate and confidential patient records.
- Provide compassionate customer service in a fast-paced ED environment.
- Perform other duties as assigned.
Benefits
- medical
- dental
- vision
- paid time off
- tuition reimbursement
- 401(k)
- employer-paid life insurance
- additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
