Financial Advisor Relationship Manager - Planner

Captrust•Boston, MA
•Hybrid

About The Position

CAPTRUST seeks a Financial Advisor Relationship Manager – Planner to lead and support existing and new client relationships and provide high-quality service. The position is based in Boston, Massachusetts, with a hybrid work arrangement following a 90-day introductory period. The role involves client relationship management, financial planning, investment recommendations, and ongoing professional development. The compensation range is $85,000–$110,000, depending on location and experience. The position will remain open until filled.

Requirements

  • Bachelor’s degree or higher, or equivalent work experience.
  • CFP® certification, or ability to obtain it within one year of hire.
  • At least five years of relevant work experience.
  • Passionate interest in working as part of a team to serve clients’ full range of financial planning needs.
  • Team-oriented mindset and willingness to take on tasks of any size as needed.
  • Enjoys direct and personal interactions with clients.
  • Prioritizes responsive communication internally and externally.
  • Excellent written and verbal communication skills.
  • Excellent computer skills, including Microsoft Word, Excel, and Outlook.
  • Well-developed interpersonal skills.
  • Exceptional organizational skills.
  • Effective time management and ability to multitask in a dynamic environment, prioritize independent tasks, and meet aggressive deadlines.
  • Ability to report effectively to several professionals across a wide range of tasks and manage priorities amid a frequently heavy workload.
  • Ability to build successful, collaborative, and trusting relationships.
  • Ability to communicate complex information accurately, concisely, respectfully, and clearly, verbally and in writing.
  • Strong sense of urgency in completing work and solving problems to achieve results that benefit clients and colleagues.
  • Integrity and ability to maintain objectivity.
  • Other-centered mindset.

Nice To Haves

  • Familiarity with eMoney financial planning software.
  • Interest in longer-term career advancement at the firm as a Senior Wealth Advisor.
  • A desire to give back to communities and enrich the lives of others.

Responsibilities

  • Prepare discussion topics, financial planning issues, and recommendations for prospect and client review meetings.
  • Attend or lead client meetings, with or without a Senior Advisor, as appropriate.
  • Attend prospecting meetings with a Senior Advisor as appropriate.
  • Manage client meeting follow-up and action items with clients and the Senior Advisor as needed.
  • Maintain frequent communication with clients between meetings.
  • Assume relationship management responsibilities for existing clients.
  • Help schedule planning exercises and follow-ups for new and existing clients.
  • Use eMoney and/or other software tools to create and update financial projections, including base plans, scenario analyses, and estate planning projections.
  • Collaborate with the advisor team to develop appropriate financial recommendations for clients.
  • Develop and maintain an area of planning expertise, such as estate planning, insurance, or Social Security.
  • Present financial plans to clients and prospects, including during onboarding and deep-dive scenario analyses.
  • Communicate the firm’s investment strategy and recommendations to clients.
  • Work with a Senior Advisor to develop suitable portfolio recommendations for individual clients.
  • Present portfolio recommendations to clients, with or without a Senior Advisor.
  • Support the advisor team with portfolio rebalancing and realignment as needed.
  • Pursue additional qualifications that build the team’s collective expertise.
  • Attend industry conferences related to financial planning and/or investment management to develop skills and stay current with industry trends.
  • Develop selling skills by attending prospecting meetings and learning from other advisors and outside resources where appropriate.

Benefits

  • Company discretionary bonus.
  • Health coverage.
  • Dental coverage.
  • Vision coverage.
  • Employer 401(k) plan and company match.
  • Health savings accounts.
  • Flexible spending accounts.
  • Voluntary supplemental plans, subject to plan terms.
  • Company-paid life insurance, subject to applicable waiting periods.
  • Company-paid short-term disability, subject to applicable waiting periods.
  • Company-paid long-term disability, subject to applicable waiting periods.
  • Paid time off or paid sick leave.
  • Fully stocked break room.
  • Employee events.
  • Opportunities for personal growth.
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