Finance Systems Analyst II

Horace Mann•Springfield, MO

About The Position

The Finance Systems Analyst II supports financial systems and corporate banking initiatives involving cash collection, payment disbursement, banking services, financial applications, and related controls. The analyst works with finance, technology, business divisions, banks, and third-party vendors to define business needs, document requirements, analyze data, coordinate testing, improve processes, and support successful implementation and adoption. The role also supports administration and ongoing use of assigned financial and banking applications, coordinates project delivery and change adoption, and acts as a working-level contact for assigned banks and external vendors. The analyst monitors service performance and open issues, maintains operational and project documentation, and communicates material risks and recommended actions to leadership.

Requirements

Ability to evaluate system, transaction, service, and operational metrics and draw relevant, supportable conclusions.
Ability to analyze operational data and translate findings into clear recommendations.
Technical knowledge of financial systems, banking platforms, payment applications, and related integrations.
Knowledge of business analysis practices, including requirements gathering, process mapping, data analysis, testing, issue resolution, and change support.
Process improvement mindset and ability to identify practical changes that improve control, efficiency, accuracy, or user experience.
Ability to plan and prioritize work, manage multiple assignments, maintain accurate documentation, and meet deadlines.
Clear written and verbal communication skills, sound judgment, and ability to work effectively with business, technical, and external partners.

Responsibilities

Drive projects and operational improvements involving cash collection, payment disbursement, corporate banking, and related financial systems.
Elicit, analyze, validate, and document business and functional requirements, process flows, data needs, acceptance criteria, and control requirements.
Analyze transaction activity, system behavior, bank reporting, exceptions, fees, and operational metrics to identify trends, root causes, risks, and improvement opportunities.
Support administration and ongoing use of assigned financial and banking applications, including configuration analysis, access coordination, issue research, and user support within established authority.
Maintain procedures, process documentation, decision logs, requirements, test evidence, and other records needed to support operations, projects, controls, and audits.
Serve as a working liaison among Finance, business leaders, Technology teams, banks, and external vendors to clarify needs, dependencies, priorities, and delivery expectations.
Develop and maintain project plans, action-item logs, status updates, risks, issues, decisions, and implementation-readiness activities for assigned work.
Coordinate or support system testing and user acceptance testing, including test scenarios, expected results, defect documentation, retesting, and evidence retention.
Support redesign of cross-divisional processes and develop procedures, communications, and training materials to help users adopt changes.
Coordinate assigned project activities and resources within scope, communicate constraints promptly, and meet agreed deadlines.
Act as a working-level contact for assigned banks and external vendors, coordinating information, deliverables, service issues, testing, and follow-up actions.
Monitor vendor performance, service levels, and open issues; communicate material risks and recommended actions to leadership.