Finance Systems Administrator

Relay • Raleigh, NC

5h • Hybrid

About The Position

We're looking for a Finance Systems Administrator to join our IT & Security organization as the dedicated technical owner of our NetSuite environment. Reporting to the Senior Manager of IT & Security, you'll be the go-to person for everything NetSuite — from day-to-day administration and customization to building and maintaining integrations with the broader systems Relay runs on. Finance and Accounting are your primary internal customers, but this is squarely an IT role: you're the technical expert who supports Finance, not a member of the Finance team.
This is a high-ownership, high-autonomy position. You'll work closely with an internal engineer resource who owns the internal tooling layer that feeds into NetSuite. Longer term, this role is positioned to grow into technical ownership of the full Finance application portfolio at Relay. If you're someone who wants to own a critical platform, drive meaningful automation, and be a genuine partner to a fast-moving Finance team, this is the role for you.

Requirements

• 2+ years of hands-on NetSuite administration, development, or platform ownership experience in a corporate environment
• Strong proficiency in SuiteScript 2.x (client/server scripts, map/reduce, RESTlets) and SuiteFlow workflow automation
• Demonstrated experience building and maintaining API-based integrations — REST, SOAP/SuiteTalk, and webhooks — between NetSuite and external systems
• Hands-on experience with at least one enterprise automation or iPaaS platform — Zapier Enterprise, Celigo, Boomi, Workato, or similar
• Working knowledge of NetSuite's data model across core modules, including GL, AP/AR, Fixed Assets, and Procurement
• Comfortable working independently and making platform-level decisions without day-to-day oversight
• Strong communication skills — equally effective reviewing a SuiteScript error log and presenting a recommendation to Finance leadership

Nice To Haves

• NetSuite Administrator or SuiteFoundation certification
• Familiarity with AI-assisted ERP features and experience evaluating or deploying them in a production environment
• Experience in a high-growth SaaS or technology company
• Familiarity with adjacent IT platforms such as Okta, HubSpot, or Box, and how they intersect with ERP and Finance workflows
• Broad familiarity with the Finance application ecosystem beyond ERP — expense management, FP&A tools, procurement, and financial reporting

Responsibilities

• Administer and own the NetSuite environment end-to-end — including configuration, role-based access control, licensing, release management, and ongoing system health
• Design, build, and maintain integrations between NetSuite and internal and external systems using REST and SOAP (SuiteTalk) APIs and enterprise automation platforms including Zapier Enterprise
• Develop and deploy SuiteScript 2.x customizations, SuiteFlow workflows, custom records, and SuiteApps to meet evolving business requirements
• Partner with Finance and Accounting to proactively identify manual processes, workflow inefficiencies, and integration gaps — and drive automation improvements across the tools they rely on
• Serve as the primary technical liaison between Finance/Accounting and IT, providing escalation-level support and owning root cause analysis and resolution
• Build and maintain SuiteAnalytics reports, dashboards, and KPIs that enable Finance self-service and support data-driven decision making
• Evaluate and champion NetSuite's native AI and machine learning features — assessing fit, leading pilots, and driving adoption with Finance stakeholders
• Translate Finance and Operations business requirements into clean technical specifications and scalable system solutions
• Maintain system documentation, including architecture diagrams, integration maps, runbooks, and end-user guides
• Contribute to broader IT automation initiatives across the organization as cycles allow

Benefits

• 100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents
• Generous Paid Time Off
• 401(k) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks: If you're joining our Raleigh-based HQ, you'll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling
• Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.
• Latest tech, standing desks, and all the tools and software you need to thrive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed