Finance Systems Administrator

Alzheimer's Society

3d

About The Position

As Finance Systems Administrator, you'll be the first point of contact for our finance systems. When a colleague has a query, a problem or a request, you'll be the one who helps. You'll sit in our Finance Systems and Data team, part of the Finance and Assurance directorate, and report to the Finance Systems Analyst. Our finance systems sit at the heart of that. When they run well, the whole Society runs better. Your job is to keep them running well for everyone who uses them. This is a role built on great service. You'll resolve tickets, set up account codes, manage access and run scheduled tasks. You'll write clear guides so people can help themselves. And you'll spot the things that could work better, then help put them right. Every fix and every answer helps free up time and money for the people we are here to support.

Requirements

• Knowledge of core finance work, ideally in a large organisation.
• Some experience of providing support on a finance or other business system (we use Unit4).
• A track record of great service, with a focus on a better experience for users.
• Sharp attention to detail and respect for clear, checkable steps.
• A track record of keeping accurate, well-ordered records and clear documentation.
• The proven ability to track and report on your own progress and impact.
• Experience of building strong working relationships across teams.
• A self-starting style. You manage your own time well, and you ask for help when you need it.

Nice To Haves

• Working towards (or a desire to) AAT or a similar award would be advantageous.

Responsibilities

• Being the first port of call for Unit4 and linked system queries, with effective service every time.
• Resolving tickets. This includes account codes, approval substitutes and system access.
• Working with users to log issues clearly and passing complex ones to senior colleagues.
• Writing clear and easy to understand guides and training notes and pointing people to the help they need.
• Running month-end, year-end and other planned system tasks.
• Helping fix system errors, such as posting and integration faults.
• Backing good use of the system and gently challenging off-system workarounds.
• Keeping our systems, data and workload well-ordered and well run.
• Building trust across Finance, Assurance and the wider Society.

Benefits

• range of benefits
• recognition
• many options for working agilely
• strong work life balance
• various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed