Finance Manager - AN Ford Scottsdale

AutoNation • Scottsdale, AZ

10d

About The Position

AutoNation is seeking a Finance Manager to support customers through the financing and insurance portion of their vehicle purchase. In a no-haggle sales environment, the Finance Manager makes credit decisions, submits deals to lenders for approval, and helps bridge disconnects in the sales process. The role identifies suitable finance and insurance products for customers based on their needs and circumstances.

The Finance Manager welcomes customers as they transition from Sales to Finance, determines financing needs and payment options through consultative interviews, presents transparent pricing menus, processes transactions in compliance with applicable laws and company policy, and follows up to ensure customer satisfaction. The role also builds customer relationships and referrals, achieves sales goals, develops product knowledge, and provides an exceptional customer experience. Compensation is commission based.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process.
• Work with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Make credit decisions and submit deals to lenders for approval.
• Process finance transactions and ensure compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers to create a base of referrals.
• Set and achieve targeted sales goals.
• Gain product knowledge to effectively help customers.
• Handle administrative processes promptly and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation and 401k matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED