Finance Manager

Thomas Sales & Service Ford•Madras, OR
•Onsite

About The Position

TS&S Ford is seeking an experienced Finance and Insurance Manager to manage the automotive finance process from sales turnover through contracting and funding. The role works closely with sales management and accounting and is responsible for presenting protection products, arranging financing, preparing accurate contracts, and following deals through funding. The manager is expected to own transactions independently, meet production and service expectations, maintain accurate paperwork, and provide customers with a clear understanding of their purchases. This is an on-site position in Madras, Oregon, with evening, weekend, and month-end coverage as scheduled. Compensation and benefits will be discussed during the interview process.

Requirements

  • At least three years of automotive dealership F&I experience, including independently handling approvals, contracting, and funding.
  • Proven results in F&I production, product sales, customer satisfaction, and timely funding.
  • Strong lender relationships, communication skills, organization, and attention to detail.
  • Experience with dealership management systems, electronic menus, lender platforms, and electronic contracting.
  • Maintain any licenses and training required for the products sold.
  • Able to work evening, weekend, and month-end coverage as scheduled.

Nice To Haves

  • Ford, Ford Credit, and Oregon dealership experience preferred.
  • Commercial vehicle financing experience is a plus.

Responsibilities

  • Present and sell approved vehicle service contracts, GAP, maintenance plans, and other protection products through a consistent menu process.
  • Explain financing, leasing, product coverage, and contract terms clearly to customers.
  • Secure financing through Ford Credit, banks, credit unions, and other approved lenders.
  • Prepare accurate contracts, verify lender requirements and incentive eligibility, and submit complete deal packages promptly.
  • Follow contracts through funding and resolve outstanding stipulations and paperwork.
  • Manage product registrations, cancellations, refunds, and charge backs with accounting.
  • Protect customer information and follow applicable regulations and dealership procedures.
  • Help train sales staff on credit applications, product introductions, and effective customer hand offs.
  • Meet agreed production, funding, paperwork accuracy, and customer service expectations.
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