Finance Manager, World Wide Returns & Re-commerce - Ops Finance

Amazon • Irving, TX

13d

About The Position

We invent bold solutions in sustainable transportation and returns experiences
which create trust and value for customers, selling partners, and shippers that
benefit people, planet, and profit. We champion and lead the way to achieve Zero
Defects, Zero Cost of Returns, Zero Product Waste and Zero Carbon, at scale.

Worldwide Returns & ReCommerce enhances the relationship with Amazon’s customers
through Support Options and a Returns process that is simple, transparent, and
convenient. We work to reduce returns by helping customers keep what they bought
and removing defects that would cause a return (Zero Defects). When items are
returned or damaged, we maximize reuse and recovery to achieve Zero Cost of
Returns and Zero Product Waste, benefiting people, planet, and profit.

The WWR&R Finance team seeks a self-driven Finance Manager excited about solving
complex problems that have a customer facing impact, require strategic long-term
thinking and help drive the 4 zeroes.

As the Finance Manager, you will partner directly with business and finance
teams to identify the right business strategies, help define roadmaps, and
provide guidance and reporting. You will play a critical role in communicating
business strategy and results with company leadership up to the SVP level. You
will own planning and reporting that supports a Senior Executive Team member's
goal. You will lead planning cycles for the org, to deliver robust OP plans that
are challenging yet realistic. As a key member of the team, you will influence
business model, long term vision and decisions that will substantially reduce
cost to serve customers. You will have a strong operational and controllership
mindset as we continue our mission to build best-in-class reverse logistics
processes.

The successful candidate has demonstrated the following abilities: they
influence business owners, support thoughtful decision-making, and adapt to a
rapidly-evolving environment. They collaborate with senior executives and
various business units across Amazon. They bring excellent verbal and written
communication skills. A successful candidate is an effective multitasker, adept
at identifying high-priority work and projects that maximize results for key
stakeholders, is excited about solving complex problems that affect company-wide
strategic decisions, and is able to zoom in and out to the desired level of
detail depending on the stakeholders. They have the ability to go deep into the
details, but also to simplify the story to what matters for an executive
audience.

Requirements

• Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science)
• 5+ years of finance or a related analytical field experience

Nice To Haves

• MBA, or CPA
• 7+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience
• 7+ years of solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits) experience
• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
• Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results

Responsibilities

• Lead planning cycles for the WW Returns and Recommerce org, bringing together a large number of stakeholders, getting them organized, pulling together high quality financials, and sharing a clear story with senior executives.
• Use solid financial knowledge and business acumen to build financial models, interpret data, draw conclusions, and make recommendations that deliver results, drive improvements, and influence leaders throughout Amazon. These decisions can have global impact.
• Uses SQL, financial systems and advanced MS Excel functions to work with large data sets. Outputs plans, forecasts, budgets, and consolidations.
• Creates effective business partnerships, manages competing priorities, and provides guidance based on data analysis during unexpected events.
• Uses active listening skills intuitively to communicate data (both written and verbal) in a clear, concise, and unambiguous manner. Adjusts style for various audiences to articulate complex finance issues clearly.
• Collects and analyzes quantitative data to develop relevant reports that drive cost reductions.
• Participates in hiring, developing, and mentoring peers and team members. Seeks and leverages diverse perspectives in all activities.
• Identifies opportunities to resolve defects proactively. Improves, scales, or simplifies finance tools across teams and organizations.
• Contributes to work life harmony by being a positive, collaborative, and effective influencer to new team members as an indicator of operations excellence.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level