Finance Manager

Empire Nissan•Ontario, CA
•$3,000 - $30,000

About The Position

The Finance Manager coordinates finance and insurance activities for dealership customers. The role helps customers obtain financing, prepares related documentation, and sells extended service contracts and additional protection products. The Finance Manager ensures transactions are completed promptly and comply with legal requirements and dealership policies. Responsibilities include preparing accurate legal documents, selling products and services to new and used vehicle customers, and enhancing the customer experience while achieving profitability and department goals. Performance is measured in part by targeted client satisfaction and sales and finance goals.

Requirements

  • At least 3 years of finance experience; automotive experience is preferred.
  • Proven ability to provide an exceptional client experience.
  • Proven ability to achieve targeted goals.
  • Excellent verbal and written communication skills.
  • Excellent customer satisfaction skills.
  • Professional appearance and work ethic.
  • Self-starter and self-motivator.
  • Highly detail-oriented and well organized.

Nice To Haves

  • A degree in Finance or a related field.
  • Experience in Advent and ADP.
  • Prior sales experience.
  • Nissan experience.
  • Bilingual ability.

Responsibilities

  • Greet clients and facilitate an effective transition from Sales to Finance.
  • Determine clients’ financing needs through a professional interview process.
  • Present a transparent menu of financing options and products that can enhance vehicle ownership and protect the client’s investment.
  • Explain the value of available options and products and help clients make informed decisions.
  • Process finance transactions, including obtaining lender approval and ensuring timely funding.
  • Handle administrative processes promptly and in compliance with company policy.
  • Ensure compliance with all applicable state and federal laws and regulations.
  • Ensure client satisfaction with each transaction, address issues promptly, and provide an exceptional client experience.
  • Achieve targeted Sales and Finance department goals, including client satisfaction targets.
  • Follow all company policies and procedures.

Benefits

  • Competitive pay.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • 401(k).
  • Health and Wellness Program.
  • Community involvement.
  • Company-paid vacation.
  • Company-paid holidays.
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