Finance Manager

Southern Mountain Adventures LLC•Gadsden, AL

13d•Onsite

About The Position

The purpose of this position is to grow the Finance department’s gross profits in accordance with the expectations set forth by leadership while maintaining excellent customer satisfaction and team culture. This role involves managing, developing, and sustaining a high level of team member performance and morale, achieving finance and insurance sales, penetration, and profitability goals, and managing finance business policies and procedures to ensure company and legal standards are met.

Requirements

Ability to prepare, analyze, and interpret the most complex documents.
Ability to respond effectively to the most sensitive inquiries or complaints.
Ability to use computer software programs to complete daily tasks.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to make judgments in emergencies.
Ability to make decisions on facts and on judgments.
2 to 10 years related experience and/or training.
Ability to work 9+ hours per day.
Ability to work weekends.
Ability to work in a high stress environment.
Ability to work under tight deadlines which may require longer/later hours as needed.
Ability to continually engage and interact with others, including clients and employees throughout the work day via various methods of communications including phone and computer usage.
Ability to functionally back up the Sales Manager in his/her absence.
Understand how to structure and submit sales deals.
Effectively use all digital systems per company policies.
Effectively and accurately use EVO to build deals per company policies.
Regular, scheduled, predictable attendance is required during store hours.

Nice To Haves

Assist with specialty training as requested.
Assist in proactively and consistently recruiting strong talent to counteract natural attrition.
Turnover quality candidates to other departments if you do not have current openings.

Responsibilities

Manage, develop, and sustain a high level of team member performance and morale.
Achieve agreed-upon finance and insurance sales, penetration, and profitability goals.
Manage finance business policies and procedures to ensure company and legal standards are met.
Actively grow yourself and sales people as future F&I leaders.
Assist with specialty training as requested.
Be an example of living the mission and core values.
Continually learn and apply new selling skills, strategies, and techniques.
Hold yourself, your peers, and your team to the highest level of accountability with cleanliness, organization, and safety standards.
Proactively and successfully hire, train, coach, and retain all department team members.
Understand and reinforce the Mountain Motorsports mission statement.
Complete OEM training within timelines set by the company.
Maintain a high level of product, market, and industry knowledge.
Assist in the creation and maintenance of a culture that allows staff to ask questions and expect detailed answers.
Assist in proactively and consistently recruiting strong talent.
Turnover quality candidates to other departments if you do not have current openings.
Manage team member appearance in accordance with employee manual and MMS brand.
Maintain an ethical environment among team members.
Effectively communicate and collaborate with other departments.
Come to all meetings fully prepared.
Act in a way that clearly exemplifies the mission and values of MMS.
Maintained continued personal and professional development by completing all MMS required reading.
Effectively have crucial conversations that lead to growth and development.
Effectively utilize the finance and insurance sales process to sell products to all customers.
Effectively work with other employees, departments, and/or locations to give the customer a seamless experience.
Ensure all department objectives and goals are met in alignment with company standards and performance plans.
Maintain department alignment with company chargeback % standards.
Productively and tactfully sell the best solutions/products for both the customer and the dealership.
Achieve a minimum of $1000.00 per unit after chargebacks in backend profit.
Maintain at or above the minimum penetration percentages for products sold.
Effectively use the menu selling process.
Successfully train the sales team members how to identify customers willing to convert from cash and customers not willing to convert from cash.
Ensure that a process is in place and followed with sales staff to turn over clients with outside finance sources.
Ensure the accurate and timely processing of all required documents.
Responsible for deal compliance, including red flag, OFAC, privacy laws, and any/all other regulations.
Maintain compliance with dealer agreements, lender agreements, and company guidelines and policies.
Ensure compliance with payment handling procedures.
Ensure the accurate and timely processing and EVO input of all required paperwork.
Follow up daily on all deals waiting on stipulations or approvals.
Ensure deals are submitted for funding in a timely manner (24 hours excluding days off).
Ensure all documentation required by banks and/or MMS are complete at the time of the deal.
Ensure deals are funded by banks within 5 days and notify GM and Accounting of status via email daily.
Return client calls and/or emails within the same business day.
Review F&I Chargeback a/r weekly.
Maintain the sales log accurately, daily.
Be able to functionally back up the Sales Manager in his/her absence.
Understand how to structure and submit sales deals.
Effectively use all digital systems per company policies (Trello, CRMs, Simple Dealer, OEM websites).
Effectively and accurately use EVO to build deals per company policies.
Regular, scheduled, predictable attendance is required during store hours.
Direct and maintain exceptionally above average cleanliness of the property/store.