Finance Manager

Anderson Automotive Group • Raleigh, NC

3d

About The Position

Finance Managers sell financing, credit life, extended contracts, warranties, and other after-sale protection products to guests purchasing new and used vehicles. They finalize transactions by ensuring deals are approved and funded, paperwork is accurate and complete, and guests are followed up with to confirm the sale is complete. The role also manages finance and insurance department processes, maintains insurance files, handles credit applications and finance and insurance fees, and ensures compliance with applicable federal, state, and local regulations.

The position emphasizes professional, ethical, guest-centered service. Finance Managers explain aftermarket products and extended warranties, listen to guests to understand their needs, and recommend protection items that fit those needs. They contribute to guest retention and loyalty by providing a positive dealership experience and fulfilling commitments.

The role involves communicating with guests, vendors, managers, and coworkers; answering questions about vehicles, the dealership, and service; and using a computer, phone, and general office equipment. It requires general vehicle knowledge, accurate completion of transaction paperwork, and occasional walking throughout the dealership and vehicle lots.

Requirements

• Good computer skills and ability to learn other programs.
• Ability to build rapport effectively.
• Very strong listening skills.
• Valid in-state driver's license.
• Acceptable motor vehicle record.
• Good communication skills.
• Organizational and time management skills.
• Attention to detail.
• Ability to accurately and efficiently complete forms and deal-related paperwork.
• Resilience and creativity.
• Associate degree or equivalent experience.
• Ability to communicate with guests, vendors, managers, and coworkers; understand guests; follow instructions; answer questions about vehicles, the dealership, and service; and demonstrate general knowledge of vehicles.

Responsibilities

• Increase guest retention and loyalty by delivering excellent guest service and a positive dealership experience.
• Greet guests, employees, and visitors in a friendly manner; fulfill commitments; and assist guests throughout the dealership.
• Anticipate guest needs by listening and asking clarifying questions, and behave professionally at all times.
• Manage finance and insurance department activities.
• Sell financing, credit life, extended contracts, warranties, and other after-sale protection items.
• Convert cash deals into finance opportunities.
• Understand and comply with federal, state, and local regulations affecting new and used vehicle sales and finance departments.
• Complete required paperwork for vehicle sales and leases, ensuring accuracy and completeness of title, lien, tax, signature, and other information before forwarding documents to accounting.
• Maintain orderly insurance files, take credit applications, and ensure collection of finance and insurance fees.
• Build value in the vehicle and dealership by understanding products and available options.
• Handle all deals professionally and ethically.
• Explain aftermarket products and extended warranties, and identify protection items suited to guests' needs.
• Perform other duties as assigned.

Benefits

• Competitive compensation plans
• 401(k) retirement plans with company match
• Comprehensive health benefits, including telehealth and behavioral health services
• Maternity and paternity leave
• Relocation packages
• Paid employee referral program
• Recognition and bonus programs
• Paid time off, bereavement, and vacation benefits
• Employee discounts on parts, service, vehicle purchases, and local entertainment
• Career development opportunities, development programs, and training
• Leadership development, innovative training, and learning systems

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree