Finance Manager - AutoNation Ford Gulf Freeway

AutoNation • Houston, TX

2d

About The Position

The Finance Manager works in AutoNation’s no-haggle sales environment, guiding customers through the financing portion of their vehicle purchase. The role makes credit decisions, submits deals to lenders for approval, helps resolve disconnects in the sales process, and identifies appropriate finance and insurance products for customers.

The manager welcomes customers as they transition from Sales to Finance, determines financing needs and payment options through consultative interviews, and presents a transparent menu of pricing and products. The role also processes finance transactions in compliance with applicable laws and company policy, follows up to support customer satisfaction and loyalty, and works toward targeted sales goals. AutoNation describes its broader culture as focused on innovation, inclusion, teamwork, people development, and making a positive impact.

Requirements

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Ability to set and achieve targeted goals.
• Highly detail-oriented and organized.
• Demonstrated communication, consultative, interpersonal, and organizational skills.
• Experience and desire to work with technology.

Nice To Haves

• Prior sales experience is preferred but not required.
• Proven leadership experience.
• Strategic thinking and execution skills.
• Passion for innovation and people development.

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during vehicle purchases.
• Work with employees and customers to develop relationships.
• Determine customer financing needs and payment options through a consultative interview process.
• Present customers with a transparent pricing menu detailing financing options and products.
• Make credit decisions and submit deals to lenders for approval.
• Process finance transactions in compliance with state and federal laws and regulations.
• Follow up with customers to ensure satisfaction.
• Build rapport with customers and create a base of referrals.
• Set and achieve targeted sales goals.
• Develop superior product knowledge to help customers effectively.
• Complete administrative processes in a timely manner and in compliance with company policy.
• Provide an exceptional customer experience to drive loyalty.
• Help bridge disconnects in the sales process and identify suitable finance and insurance products for customers.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health insurance plans.
• Dental insurance plans.
• Vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to discounts and deals through YouDecide.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED