Finance Manager, FP&A - Commercial

SharkNinja•Needham, MA

About The Position

The Finance Manager, FP&A – Commercial leads financial support for SharkNinja’s Direct to Consumer, Social Commerce, and Customer Service businesses. The role provides forecasts, analysis, and recommendations that inform channel investment, customer service, and supporting operations. It partners with business leaders on variable cost management, fee structures, joint business plans, margin improvements, investment opportunities, and Customer Service productivity, balancing cost with quality and customer outcomes. The position owns forecasting, actuals-versus-forecast reporting, financial controls, and day-to-day finance relationships for its channels. It also builds new financial management capabilities, including expanded P&L views, deeper analytics, and metrics such as contribution margin by platform, customer acquisition cost, and cost per contact. The role uses AI and automation to accelerate recurring work, develop models and scenarios, and improve processes. SharkNinja describes itself as a global product design and technology company with more than 4,100 associates, headquartered in Needham, Massachusetts. Its products are sold through retailers, online channels, and distributors worldwide. The company emphasizes innovation, consumer focus, experimentation with AI, inclusion, and professional growth.

Requirements

5–7 years of FP&A or finance experience, including business partnering and variance analysis.
Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field.
Experience in consumer products, retail, e-commerce, or digital channels.
Strong understanding of unit economics and channel performance, including margin, cost, and promotional effects.
Advanced Excel and financial modeling skills.
Experience with visualization tools, ERP systems, and data management tools.
Hands-on fluency with AI tools in personal workflows and the ability to demonstrate what has been built with them.
Clear written and verbal communication skills for senior audiences.

Nice To Haves

An advanced degree.
Background in Direct to Consumer, social commerce, or contact center operations.

Responsibilities

Partner with leaders across Direct to Consumer, Social Commerce, and Customer Service, explaining cost changes and recommending actions.
Facilitate trade-off and investment discussions and help teams reach positive outcomes.
Hold business leaders accountable for commitments and support delivery against them.
Own the forecast cycle and reviews for assigned channels, from initial draft through final sign-off.
Own monthly and quarterly actuals-versus-forecast narratives, explaining changes and recommending next steps.
Provide leaders with accessible self-service financial information to accelerate discussions and decisions.
Maintain accurate financial data and partner with accounting teams on appropriate controls.
Serve as the primary Finance contact for assigned channels and manage day-to-day relationships and follow-through.
Anticipate and complete deliverables independently, own prioritization, and communicate clearly when priorities conflict.
Develop new financial management capabilities, including P&L views, analytics, and metrics such as contribution margin by platform, customer acquisition cost, and cost per contact.
Use reporting and financial analysis to drive improvements and develop better ways of working.
Use AI tools for recurring deliverables, first-pass models, and scenarios; automate repeat work and improve processes.
Build tools and move manual, repetitive work into automation.