Finance & Insurance Manager

Delta Imports•Grand Rapids, MI

1d•Onsite

About The Position

Join Fox Audi Porsche as a Full Time Finance & Insurance Manager and experience working in a fast-paced, customer-focused environment right in Grand Rapids, MI. You will be at the forefront of providing exceptional service, ensuring customers enjoy a seamless purchasing experience. Collaborate with a dedicated team that values excellence, respect, and teamwork while being part of a high-energy atmosphere that fosters professional growth. This onsite role gives you the opportunity to engage directly with clients and colleagues, making your days dynamic and rewarding. Your expertise will directly impact customer satisfaction and retention, enhancing your career in the auto dealership industry. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take the next step in your career with a company that prioritizes honesty, fun, and enthusiasm in every interaction.

Requirements

Strong analytical skills to evaluate customer credit applications and assess financing options effectively.
Excellent communication abilities for interacting with clients, sales staff, and lenders.
Deep understanding of finance and insurance products.
Ability to explain finance and insurance options to customers in an approachable manner.
Strong negotiation skills to secure favorable terms for clients.
Attention to detail to maintain compliance with legal and regulatory standards.
Customer-focused approach to foster relationships and create a positive experience for every client.
Enthusiasm and a proactive attitude.

Responsibilities

Providing exceptional customer service and facilitating the finance process for all vehicle purchases.
Assessing customer credit applications and presenting financing options.
Ensuring compliance with all legal and regulatory requirements.
Working closely with the sales team to streamline the transaction process and enhance customer satisfaction.
Maintaining relationships with lenders and insurance providers, negotiating favorable terms for our clients.
Conducting training sessions for new staff on finance and insurance products.
Regularly reviewing and updating financial documents and reports to track performance and compliance.
Creating a seamless and enjoyable experience for all customers.