Finance/Busines Manager

Dodge Chrysler Jeep of Winter Haven•Winter Haven, FL

About The Position

Mahalak Auto Group is seeking an experienced Finance/Business Manager to support its automotive sales process. The role works closely with the sales team to provide customers with suitable financing options, present finance and insurance products, manage customer relationships, and ensure compliance with regulatory requirements. The position aims to support dealership profitability while maintaining customer satisfaction. Mahalak Auto Group describes itself as a family-owned and operated automotive group focused on customer service and building lasting relationships with its team, customers, and community. The company has pursued this mission since 1966.

Requirements

  • Proven experience as a Finance Manager or in a similar role in the automotive industry.
  • Strong knowledge of automotive financing, insurance products, and additional qualifying vehicle protection products.
  • Excellent negotiation and communication skills.
  • High attention to detail and strong organizational skills.
  • Ability to work well under pressure and meet deadlines.
  • Proficiency in dealership management software and Microsoft Office Suite.
  • Valid driver’s license and clean driving record.

Nice To Haves

  • Experience with Reynolds & Reynolds dealership management software.

Responsibilities

  • Develop and maintain customer relationships to support a seamless and positive purchasing experience.
  • Present and sell finance and insurance products, including GAP insurance, extended warranties, tire protection, and other qualifying products, clearly communicating available options.
  • Negotiate financing terms and conditions with lenders and customers.
  • Prepare and finalize loan applications, contracts, and other necessary paperwork accurately and in compliance with state and federal regulations, including requirements involving title and tag agencies.
  • Monitor and track the performance of F&I products and services and recommend improvements.
  • Train and mentor sales staff on F&I products and services to increase dealership revenue.
  • Stay current with industry trends and legal requirements to help the dealership remain compliant and competitive.
  • Maintain customer satisfaction and promptly resolve issues or concerns.

Benefits

  • Competitive salary with performance-based bonuses.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401(k) with company match.
  • Opportunities for professional growth and development.
  • Supportive and collaborative team environment.
  • Employee discounts on vehicles and services.
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