Fill Plant Support/Counter Sales

CM2 Supply•Bemidji, MN

4d•Hybrid

About The Position

Under the direction of and reporting to the Branch Manager, the Fill Plant Support/Counter Sales team member is responsible for supporting daily fill plant operations while delivering excellent customer service and sales support. This role is split approximately 50% fill plant responsibilities and 50% counter sales/customer support. Responsibilities may also include hotshot or delivery support requiring a CDL, as needed.

Requirements

High level of ethics, honesty, and transparency
Ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
Ability to maintain confidentiality with respect to CM2 operations.
Strong verbal and written communication skills
Must be a good team-player, detail oriented and good at multi-tasking
Proficient with Microsoft Office or related software, and standard business equipment (phone, computer, copier/scanner etc.).
Hear, speak, and effectively verbally communicate in the English language, including following oral and written instructions, in order to communicate with people inside and outside the organization.
Apply manual dexterity, visual acuity and ability, for computer keyboarding, office equipment use.

Nice To Haves

High School degree or equivalent, preferred.
1-2 years of industry experience, preferred.
Experience working with high pressure cylinders, preferred.
CDL preferred or ability to obtain one, depending on branch needs

Responsibilities

Lead daily fill plant production and operations
Fill cylinders and verify retest dates and compliance requirements
Maintain required paperwork, documentation and certifications
Monitor cylinder and GP inventory and communicate shortages or discrepancies to leadership
Follow all safety procedures and standard operating protocols
Minimize waste through attention to procedures and operational efficiency
Provide outstanding customer service and create a positive CM2 Supply experience.
Assist walk-in customers with product inquiries, sales, and order fulfillment.
Support internal customer requests in a timely and professional manner.
Coordinate and communicate effectively with team members to ensure customer needs are met.
Lead by example in professionalism, teamwork, and safety practices.
Assist with training and onboarding of new team members as needed.
Maintain a safe work environment and report any concerns or incidents to the Branch Manager promptly.
Support branch operations and additional duties as assigned.