Counter Sales

HVAC DISTRIBUTORS INCWarminster Township, PA
Onsite

About The Position

This role involves handling customer interactions, both over the phone and in person, providing product information and quotes, and processing sales orders. The Counter Sales position also supports Account Managers in expanding the branch territory through sales initiatives, promoting specials, and identifying new customer leads. Daily outbound calls are a key part of the role, as is capturing new customer information in SalesForce.

Requirements

  • High School Diploma or Equivalent.
  • Minimum of 3 years of customer service or sales experience in HVAC or relative industry.

Responsibilities

  • Fields incoming customer calls, assists walk-in and will-call customers with product or service inquiries.
  • Provides product recommendations and/or quotes to customers; enters sales orders into Eclipse for processing.
  • Assists Account Manager(s) in overall growth of designated branch territory by understanding and acting on sales initiatives as directed.
  • Assists account manager(s) with promoting equipment and accessory specials, as well as product launch and re-launch events.
  • Solicits potential /current accounts for orders based upon call lists supplied by Account Manager(s)/Marketing.
  • Attends all training and development opportunities assigned by Branch Manager.
  • Captures new customer leads in SalesForce.
  • Performs required amount of outbound calls on a daily basis.

Benefits

  • Competitive compensation program
  • Monthly incentives
  • Full benefit package first of the month following 30 days of employment
  • 401k Program with match
  • State of the art technology
  • Growth opportunities
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