Fields Coordinator

City of Palo Alto•Palo Alto, CA

2d•Hybrid

About The Position

The City of Palo Alto is seeking a friendly, detailed, and energetic Field Services Coordinator (Clerical Assistant-H) to support the fields, tennis court reservations and the front office at the Cubberley Community Center or other City’s Community Centers. The City of Palo Alto oversees numerous grass fields, three multiple purpose turf fields, and eight tennis courts and has three City Community Centers. This is an SEIU Hourly (limited-benefits) position that is budgeted to not exceed 1,000 hours per fiscal year. The number of hours per week and schedule will be determined based on assignment.

Requirements

One year of customer service and administrative experience.
Possession of a valid California Driver's License.

Nice To Haves

Excellent verbal and written communication skills
Experience answering phone calls from customers
Knowledge of Microsoft Office

Responsibilities

Provide customer service at Cubberley Community Center front office or other City’s Community Centers.
Process field and tennis requests
Monitoring inbox Emails Phones Customer Support
Assist Fields Manager in field managing meetings and field user group meetings
Monitor field use to ensure fields are being used to full potential
Help monitor field and tennis court conditions
Condition of turf, reporting issues to field maintenance
Motoring goal storage and lock combinations
Update Rain Phone Line
Provide basic rental information and facility permits (availability, pricing, paperwork, creating permits, and processing payments)
Provide walkthroughs and tours of Community Centers facilities