Fielding and Training Support Specialist

Booz Allen Hamilton•Panama City, FL

About The Position

The Fielding and Training Support Specialist serves as a primary interface between fleet units and ISEA staff for equipment-support quotes and requirements coordination. The specialist receives and triages fleet inquiries, identifies the appropriate staff to involve, and works to resolve issues. The role reduces response times by resolving routine requests at the appropriate level and tracking recurring fleet trends. It also provides training on life-support and non-life-support equipment within the individual’s qualifications and approved technical documentation. The specialist supports equipment and sustainment inquiries, coordinates requirements from initial request through response or referral, prepares estimates and quote packages as authorized, and obtains technical and procurement information from relevant stakeholders. The role includes helping fleet units navigate equipment support, maintenance, repair, supply, and training resources; traveling to fleet locations as needed; assessing equipment and sustainment issues; and delivering approved hands-on and classroom instruction. The specialist documents engagement and training outcomes, analyzes inquiry and travel data, and supports program-office communications and reporting.

Requirements

Experience supporting military, government, industrial, logistics, maintenance, training, or technical-service organizations on EOD Diving.
Experience working with a variety of stakeholders at all levels to respond to customer requirements, technical inquiries, maintenance requests, supply requests, or operational support needs.
Experience preparing estimates, quote requests, work descriptions, or technical-support documentation.
Experience developing and delivering technical training or providing hands-on instruction.
Ability to interpret and apply technical manuals, maintenance procedures, equipment documentation, and safety requirements.
Ability to translate technical information into clear, actionable guidance for fleet personnel.
Ability to organize multiple concurrent requirements, establish priorities, maintain accurate records, and meet response timelines.
Ability to travel to fleet locations, maintenance facilities, and training sites up to 25% of the time.
Ability to obtain a Secret clearance.
High school diploma or GED.

Nice To Haves

Strong written and verbal communication skills.

Responsibilities

Serve as a primary point of contact for fleet units submitting equipment and sustainment inquiries for quotes and additional procurements.
Work with ISEAs and Depot Staff to receive, document, prioritize, and track fleet requirements from initial request through final response or referral, including ECPs and new requirements.
Develop rough-order-of-magnitude estimates, cost estimates, and quote packages for fleet requirements, as authorized.
Coordinate with depot personnel, logisticians, vendors, engineers, program-office staff, and other stakeholders to obtain pricing, availability, lead-time, maintenance, and technical information.
Work with the parts coordinator to process requests for parts held at NSWC PCD and help ensure requested parts are fulfilled promptly.
Ensure responses to fleet inquiries are accurate, timely, properly documented, and consistent with approved technical data and program guidance.
Support fleet units in understanding equipment-support processes, maintenance pathways, repair options, supply requirements, and available training resources.
Support existing and new programs by providing travel support for discussions on requirements, TTPs, and maintenance where appropriate.
Conduct site visits to fleet units to assess equipment condition, maintenance practices, training needs, readiness concerns, and recurring sustainment issues on designated equipment.
Provide hands-on and classroom instruction for approved life-support and non-life-support equipment, maintenance procedures, operational considerations, equipment accountability, and safety requirements.
Advise on and assist in developing, updating, and delivering training materials, job aids, briefs, and practical exercises in accordance with approved technical manuals and program guidance.
Document fleet engagement results, training completion, identified deficiencies, recurring issues, and recommended corrective actions.
Analyze fleet inquiry and travel data to identify common problems, training gaps, parts-demand trends, and opportunities to improve program support.
Support development of briefs, reports, status updates, and read-ahead materials for program-office and resource-sponsor leadership.