Fielding and Training Support Specialist

Booz Allen Hamilton•Panama City, FL

9d•$69,400 - $158,000

About The Position

The Fielding and Training Support Specialist serves as a primary interface between fleet units and ISEA staff for equipment-support quotes, requirements, and annual coordination. The specialist receives and triages fleet inquiries, identifies the appropriate staff to involve, and coordinates resolution. The role helps reduce response times by resolving routine requests at the appropriate level and tracking recurring fleet trends. It also provides training on life-support and non-life-support equipment within the individual’s qualifications and approved technical documentation. The position supports fleet requirements from initial request through final response or referral, including estimates and quote packages where authorized. It coordinates with depot personnel, logisticians, vendors, engineers, program-office staff, and other stakeholders to obtain pricing, availability, lead times, maintenance information, and technical details. The specialist also supports equipment sustainment, parts requests, fleet site visits, technical training, reporting, and analysis of inquiry and travel data. Travel to fleet locations, maintenance facilities, and training sites may be required up to 25% of the time.

Requirements

Experience supporting military, government, industrial, logistics, maintenance, training, or technical-service organizations on EOD Diving.
Experience working with varied stakeholders at all levels to respond to customer requirements, technical inquiries, maintenance requests, supply requests, or operational support needs.
Experience preparing estimates, quote requests, work descriptions, or technical-support documentation.
Experience developing and delivering technical training or providing hands-on instruction.
Ability to interpret and apply technical manuals, maintenance procedures, equipment documentation, and safety requirements.
Ability to translate technical information into clear, actionable guidance for fleet personnel.
Ability to organize multiple concurrent requirements, establish priorities, maintain accurate records, and meet response timelines.
Ability to travel to fleet locations, maintenance facilities, and training sites up to 25% of the time.
Ability to obtain a Secret clearance.
High school diploma or GED.

Nice To Haves

Strong written and verbal communication skills.

Responsibilities

Serve as a primary point of contact for fleet equipment and sustainment inquiries, quotes, and additional procurements.
Receive, document, prioritize, and track fleet requirements with ISEAs and Depot Staff from initial request through final response or referral, including ECPs and new requirements.
Develop rough-order-of-magnitude estimates, cost estimates, and quote packages for fleet requirements, as authorized.
Coordinate with depot personnel, logisticians, vendors, engineers, program-office staff, and other stakeholders to obtain pricing, availability, lead-time, maintenance, and technical information.
Work with the parts coordinator to process requests for parts held at NSWC PCD and help ensure requested parts are accurately fulfilled in a timely manner.
Ensure fleet inquiry responses are accurate, timely, documented, and consistent with approved technical data and program guidance.
Help fleet units understand equipment-support processes, maintenance pathways, repair options, supply requirements, and available training resources.
Support new and existing programs by traveling to discussions about requirements, TTPs, and maintenance where appropriate.
Visit fleet units to assess equipment condition, maintenance practices, training needs, readiness concerns, and recurring sustainment issues on designated equipment.
Provide hands-on and classroom instruction on approved life-support and non-life-support equipment, maintenance procedures, operational considerations, equipment accountability, and safety requirements.
Assist with developing, updating, and delivering training materials, job aids, briefs, and practical exercises in accordance with approved technical manuals and program guidance.
Document fleet engagement results, training completion, identified deficiencies, recurring issues, and recommended corrective actions.
Analyze fleet inquiry and travel data to identify common problems, training gaps, parts-demand trends, and program-support improvement opportunities.
Support development of briefs, reports, status updates, and read-ahead materials for program-office and resource-sponsor leadership.