Field Training Specialist (Operations)

Phillips Pet Food•Easton, PA
•Onsite

About The Position

Join a growing team committed to safety, learning, and operational excellence. We are seeking a Field Training Specialist who will play a critical role in building and developing a network of certified trainers across our distribution centers while partnering closely with our Safety Team. This position is responsible for ensuring consistent, high-quality training programs that support employee development, workplace safety, regulatory compliance, and operational success. If you are passionate about coaching others, developing leaders, and creating engaging training programs in a fast-paced distribution environment, we'd love to hear from you.

Requirements

  • Associate's or Bachelor's degree in Business, Education, Safety Management, or a related field preferred.
  • Minimum of 3 years of experience in training coordination, trainer development, learning & development, or a related role.
  • Experience leading Train-the-Trainer programs and delivering safety-focused training.
  • Background in distribution, warehouse, manufacturing, logistics, or similar operational environments preferred.
  • Experience with order/cherry pickers and rf scanners
  • Familiarity with LMS platforms and training record management systems.
  • Strong organizational and time management skills.
  • Ability and willingness to travel up to 50% of the time to support multiple company locations.

Nice To Haves

  • Leadership & Coaching: Ability to develop, motivate, and inspire trainers and leaders.
  • Safety Knowledge: Strong understanding of workplace safety standards and compliance practices.
  • Communication Skills: Effective presentation, facilitation, and interpersonal communication abilities.
  • Attention to Detail: Maintains accuracy in documentation, recordkeeping, and reporting.
  • Problem-Solving: Quickly identifies challenges and implements practical solutions.
  • Confidentiality: Handles employee information with discretion and professionalism.
  • Customer Service Mindset: Provides responsive support to employees, managers, and site leadership.
  • Technical Proficiency: Experience with Learning Management Systems (LMS), HRIS platforms, and Microsoft Office applications.

Responsibilities

  • Lead Train-the-Trainer programs and certify leaders and trainers across multiple distribution centers.
  • Coach and mentor trainers to effectively deliver onboarding, equipment certification, job skills, safety, and leadership training.
  • Assess training program effectiveness and compliance, partnering with site leadership to address gaps and drive improvements.
  • Conduct trainer audits and provide feedback to ensure consistent training delivery and quality standards.
  • Ensure adherence to standardized training materials, processes, and best practices across all company locations.
  • Monitor onboarding compliance and support successful new hire integration through 30-60-90 day review processes.
  • Facilitate trainer development workshops and collaborative discussions focused on instructional effectiveness and employee engagement.
  • Partner with the Safety Team to ensure trainers are equipped to deliver job-specific safety and equipment training in compliance with company policies and regulatory requirements.
  • Coordinate and facilitate First Aid, CPR, and other safety certification programs across all distribution centers.
  • Verify and maintain qualifications and certifications for First Responders at each location.
  • Identify opportunities to improve workplace safety practices and reduce operational risk.
  • Support site safety initiatives and reinforce a culture of safety throughout the organization.
  • Maintain accurate and organized training and certification records.
  • Ensure training documentation meets company standards and regulatory requirements.
  • Track trainer certifications and monitor ongoing compliance requirements.

Benefits

  • This is an exciting opportunity to make a direct impact on employee development, operational performance, and workplace safety across multiple locations.
  • You'll work closely with leadership teams, develop future trainers, and help build a culture where learning and safety are top priorities.
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