Field Training Security Officer

Citadel Security USA•Denver, CO

4d•$0 - $25•Onsite

About The Position

Citadel Security USA is seeking an experienced Armed Field Training Officer (FTO) to support the development, performance, and operational readiness of security personnel throughout assigned client locations in the Denver area. This role combines field leadership, hands-on training, quality assurance, and officer mentorship. The selected candidate will work directly with newly assigned officers, helping them understand site expectations, security procedures, emergency response protocols, and client-specific requirements while maintaining high service standards across multiple locations. The ideal candidate is a confident leader who enjoys coaching others, identifying opportunities for improvement, and promoting professionalism throughout security operations.

Requirements

Minimum of one (1) year of security industry experience in a supervisory, lead, training, or leadership capacity
Valid armed security license(s) required for jurisdictions where assigned
Ability to legally possess and carry a firearm while on duty in accordance with federal, state, and local regulations
Valid Driver's License with an acceptable driving history
Ability to pass background screening and drug testing in accordance with applicable laws and company standards
Strong written and verbal communication skills
Ability to work independently while managing multiple priorities

Nice To Haves

Previous Field Training Officer, Site Supervisor, Lead Officer, or Field Supervisor experience
Experience conducting employee coaching, mentoring, or performance evaluations
Familiarity with incident reporting platforms and security technology systems
Experience supporting multiple client locations or operational environments
Knowledge of patrol procedures, access control, and emergency response protocols

Responsibilities

Deliver practical, on-site training for newly assigned security personnel
Guide officers through post orders, patrol responsibilities, emergency procedures, and daily operational expectations
Demonstrate proper security practices, report writing techniques, and professional conduct standards
Provide coaching and constructive feedback to support employee growth and performance
Evaluate officer readiness before independent site assignments
Reinforce company policies, client requirements, and security best practices
Conduct field inspections to verify compliance with post instructions and operational standards
Observe officer performance and identify areas requiring additional coaching or follow-up training
Review site conditions and operational procedures for consistency and effectiveness
Ensure assigned personnel are properly equipped and prepared for duty
Assist with maintaining service quality across multiple client locations
Complete training evaluations and officer performance assessments
Maintain accurate records regarding training progress and development milestones
Prepare reports detailing observations, recommendations, and corrective actions
Document site visits, compliance reviews, and coaching activities
Submit required administrative documentation within established deadlines
Assist supervisors and management teams with field-related concerns
Support incident response activities and fact-gathering efforts when required
Help reinforce safety procedures and risk-reduction practices
Promote professional communication between security personnel and client representatives
Contribute to a positive customer experience through consistent service delivery
Serve as a role model for professionalism, accountability, and integrity
Encourage teamwork, positive morale, and continuous learning
Support retention efforts through effective mentorship and employee engagement
Foster confidence and competence among officers entering new assignments