Field Training Officer

Securitas • New Albany, OH

1d • Hybrid

About The Position

The Field Training Officer (FTO) serves as the principal training resource for a campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The FTO reports directly to the campus security manager and will work closely with other site, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employee, site, and campus needs.

Requirements

• Must be at least 18 years of age.
• Must have a reliable means of communication, such as a cell phone.
• Must have a reliable means of transportation (public or private).
• Must have the legal right to work in the United States.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screening and background investigation.
• 1 year of security experience required.
• Ability to communicate clearly and concisely, sharing technical concepts with a varied audience.
• High attention to detail.
• Confident in delivering classroom and field training in an engaging and professional manner.
• Ability to communicate effectively at all levels and across diverse cultures.
• Capable of learning a variety of security and safety devices and controls.
• Ability to track and maintain schedule assignments.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Strong oral and written communication skills.
• Must be able to read, write, and understand English.
• Strong customer service and service delivery orientation.
• Ability to be an effective leader and member of a project team.
• Ability to take initiative and achieve results.
• Ability to adapt to changes in the external environment and organization.

Nice To Haves

• Highly motivated, energetic, self-directed individual with analytical and problem-solving skills.

Responsibilities

• Serves as the primary point of contact for onboarding and sustainment training.
• Trains and certifies new security personnel and maintains required training documentation, asking for assistance from Administrative Officers (AOs) as needed.
• Spends a portion of the day in the field conducting in-person training with security personnel.
• Responsible for tracking training completion.
• Prioritizes safety awareness among the campus team and champions safety initiatives developed at the global and regional program levels.
• Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc.
• Ensures all site personnel adhere to policies and standard operating procedures.
• Recommends onboarding and training schedules in accordance with training needs for security staff to the site and campus security managers.
• Assists with audit compliance as it relates to training.
• Conducts recurring audits and prepares and submits critical and confidential information to campus leadership.
• Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures.
• Provides feedback on competence, compliance, and morale to campus site leadership.
• Performs additional tasks assigned by management.
• Identifies security shortfalls and offers suggestions for improving the security program.
• Evaluates and escalates potential safety issues within the facility.
• Required to know and follow safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations.
• Notify supervisor upon becoming aware of unsafe working conditions.
• Identifies security shortfalls and offers suggestions for improving the security program.

Benefits

• Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED