Field Training Officer

Andy Frain Services•Dunwoody, GA

2d•Onsite

About The Position

This role is responsible for the training and onboarding of all new security officers. The Field Training Officer will provide hands-on training to ensure new officers understand site policies, procedures, post orders, and expectations. This position serves as a liaison between officers and supervisors, helping address questions, concerns, and operational issues. The Field Training Officer acts as a subject matter expert on security operations and procedures across all shifts, conducts on-the-job training, and provides coaching to officers to improve performance and ensure compliance. They evaluate new officers’ performance, provide feedback to supervisors regarding training progress and readiness, and assist supervisors with identifying training needs and developing additional training when necessary. The goal is to ensure officers are properly prepared to perform their assigned duties and respond effectively to incidents, while maintaining consistent training standards across all shifts and posts and reinforcing company, client, and property policies and procedures through ongoing coaching and instruction.

Requirements

You're vigilant, disciplined, and observant
You communicate clearly and professionally
You stay calm and focused in stressful situations
You're reliable and customer‑service oriented
You adapt well to changing environments
You handle multiple priorities with ease

Responsibilities

Control entrances and manage traffic
Patrol buildings and surrounding areas
Escort personnel and materials
Conduct inspections of security and fire exposures
Complete Daily Activity and Incident Reports
Respond to alarms and emergencies
Communicate daily with supervisors
Responsible for the training and onboarding of all new security officers.
Provide hands-on training to ensure new officers understand site policies, procedures, post orders, and expectations.
Serve as a liaison between officers and supervisors, helping address questions, concerns, and operational issues.
Serve as a subject matter expert on security operations and procedures across all shifts.
Conduct on-the-job training and provide coaching to officers to improve performance and ensure compliance.
Evaluate new officers’ performance and provide feedback to supervisors regarding training progress and readiness.
Assist supervisors with identifying training needs and developing additional training when necessary.
Ensure officers are properly prepared to perform their assigned duties and respond effectively to incidents.
Maintain consistent training standards across all shifts and posts.
Reinforce company, client, and property policies and procedures through ongoing coaching and instruction.