Field Training Officer

Securitas Security Services•Ashburn, VA
•Onsite

About The Position

The Field Training Officer (FTO) serves as the principal training resource for a datacenter campus or metro location. The role provides training and may also support problem resolution, service enhancement, and process improvement related to security operations, safety, and training. The FTO reports directly to the Field Training Manager and works with other sites and regional and headquarters leadership. The position has no direct reports and collaborates with campus and sub-regional training leadership to assess employee, site, and campus needs. The FTO is the primary point of contact for onboarding and ongoing training at the site, campus, and country level. The role trains and certifies new security personnel, delivers refresher and sustainment training, evaluates performance, and maintains training records and certifications. It tracks training completion and maintains required training and safety documentation, conducts recurring audits, prepares reports, and handles critical or confidential information professionally and discreetly. The position promotes campus safety awareness, supports global and regional safety initiatives, identifies security or safety gaps, and escalates concerns. It works with campus security leadership on individual development plans and provides feedback on officers’ competence, compliance, and morale. The FTO collaborates with local leadership, the PMO training team, and program leadership to develop site-specific training plans, recommend schedules, and support compliance tools and processes. The role also communicates with client representatives and internal stakeholders, leads in-person and virtual training sessions, presentations, and group meetings, and supports additional operational tasks as needed. The role is onsite and requires frequent travel, approximately 50% of the time, including travel between sites and occasional travel between regions or countries. A valid passport and willingness to work a flexible schedule, including evenings, weekends, and holidays when operational needs require it, are essential. Work may involve outdoor or inclement weather and environments requiring protective gear. Physical duties include sitting, standing, and walking for extended periods, walking up to 12 miles (19 km) per shift, climbing stairs, and occasionally lifting up to 25 pounds (11 kg).

Requirements

  • At least 2 years of relevant experience in the security industry, business operations, or a similar environment.
  • At least 2 years of training or instructional experience.
  • An associate’s degree is stated as a qualification; an equivalent combination of education and experience may also be considered.
  • Comfort using Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint.
  • Valid passport and willingness to travel frequently, approximately 50% of the time, including travel with limited notice.
  • Ability and willingness to work a flexible schedule, including evenings, weekends, and holidays when needed.
  • Reliable means of communication and transportation to travel to and from work.
  • Legal right to work in the country where the position is located.
  • Proficiency in speaking, reading, and writing English and the common local language, where applicable.
  • At least 18 years old and willing to complete pre-employment screening, including a background check and drug screening.
  • Physical ability to sit, stand, and walk for extended periods, walk up to 12 miles (19 km) per shift, climb stairs, and occasionally lift up to 25 pounds (11 kg).

Nice To Haves

  • Experience in datacenter environments.
  • Experience developing or delivering training.
  • Associate’s degree preferred.

Responsibilities

  • Serve as the principal training resource and primary point of contact for onboarding and ongoing training at the site, campus, and country level.
  • Train and certify new security personnel and deliver refresher and sustainment training.
  • Evaluate employee performance during training and ensure officers meet required security standards.
  • Track training completion and maintain accurate training records, certifications, and required training and safety documentation.
  • Conduct recurring training audits and prepare and submit required reports.
  • Handle critical or confidential information with professionalism and discretion.
  • Promote safety awareness and champion global and regional safety initiatives.
  • Identify security or safety gaps and escalate concerns as needed.
  • Support individual development plans for officers and provide feedback on competence, compliance, and morale.
  • Collaborate with local leadership, the PMO training team, and program leadership to develop site-specific training plans and recommend onboarding and training schedules.
  • Support compliance-related tools and processes.
  • Communicate with client representatives and internal stakeholders, and lead in-person and virtual training sessions, presentations, and group meetings.
  • Support additional tasks as needed to meet ongoing operational requirements.
  • Travel between sites, and occasionally between regions or countries, to support operational needs.

Benefits

  • Continuous learning, training programs, and career development opportunities.
  • Exposure to global operations and cross-regional collaboration.
  • Collaborative and supportive team environment.
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