Field Training Coach

Slim Chickens•Fayetteville, AR

34d•Onsite

About The Position

The Field Training Coach is a field-based training and development role responsible for consistent execution of MIT/FIT training, developing restaurant trainers and leaders, and supporting training programs across assigned restaurants. The role evaluates training effectiveness, coordinates priorities, and partners with restaurant leadership to improve team capability and operational execution. Field Training Coaches are high-performing restaurant leaders with strong operational expertise and a demonstrated ability to develop others. They manage assigned training responsibilities independently, use discretion in coaching and development, and make recommendations to Training and Operations leadership. The position works primarily in restaurant environments, including during live operations, and involves travel between assigned restaurants to support training, events, workshops, and certifications. Schedule flexibility is required based on restaurant and training needs. The role requires standing and walking for extended periods, lifting up to 30 pounds, and performing physical tasks associated with restaurant operations and training in a fast-paced environment. Slim Chickens describes a fast-growing brand focused on hand-made food, employee development, teamwork, and entrepreneurial initiative. The Field Training Coach is expected to model the company’s values, uphold its operating systems, and support restaurant teams, franchise partners, and guests.

Requirements

At least 1 year of restaurant leadership, training, or related experience is preferred.
Experience as a training leader, Assistant Manager, or General Manager is strongly preferred.
Demonstrated success developing employees and restaurant leaders.
Ability to independently manage multiple priorities and exercise sound judgment in a field-based environment.
Ability to work effectively during peak restaurant operating periods and live service.
Strong leadership, communication, and coaching skills.
Strong understanding of restaurant operations.
Ability to evaluate performance and identify development opportunities.
Strong organizational, time-management, and problem-solving skills.
Ability to build relationships and influence restaurant leadership.
Ability to work independently while staying aligned with department objectives.
Proficiency with restaurant technology, including POS, KDS, tablets, and mobile systems, and Microsoft Office or similar business software.
High school diploma or equivalent.
Ability to stand and walk for extended periods, lift up to 30 pounds, and perform physical requirements associated with restaurant operations and training.
Flexibility to work varied schedules based on restaurant and training needs.
Ability to travel between assigned restaurants as needed.

Nice To Haves

Additional education or training in leadership, business, or a related field is preferred.
Experience as a training leader, Assistant Manager, or General Manager is strongly preferred.

Responsibilities

Develop and coach Certified Trainers in training, coaching, and developing restaurant teams.
Manage in-restaurant training for assigned Managers/Franchisees-in-Training (MITs/FITs), including schedules, trainer assignments, and performance assessments.
Coach and develop MITs to support their progress toward certification.
Identify high-potential employees and recommend development opportunities.
Promote accountability, coaching, and continuous development.
Evaluate training execution against Slim Chickens standards and identify trends or gaps.
Analyze trainee performance and certification results to identify development needs.
Support Certified Training Restaurants (CTRs) in maintaining expectations and executing standards.
Provide recommendations to Training and Operations leadership based on field observations and data.
Partner with General Managers to identify training needs and establish priorities.
Advise restaurant leadership on employee development, trainer effectiveness, and training execution.
Balance training priorities with restaurant operational needs and escalate significant concerns as needed.
Execute Training Department initiatives and coordinate training activities according to restaurant needs and priorities.
Assess training effectiveness and identify opportunities to improve trainee performance and program execution.
Support implementation of training programs, tools, systems, and menu or operational initiatives.
Recommend improvements to training programs and resources to the Field Training Manager.
Communicate regularly with the Field Training Manager about assigned restaurants and training priorities.
Provide weekly updates on MIT/FIT training performance and regular updates on trainer performance and training trends.
Support MIT, FIT, CTR, and other Field Training initiatives as assigned.
Participate in training events, workshops, and certifications.
Represent the Training Department professionally with restaurant leadership and field teams.
Model Slim Chickens values by setting standards, developing future trainers and leaders, improving training, fostering a positive learning environment, and serving restaurant teams, franchise partners, and guests.
Maintain knowledge of Slim Chickens operating systems, including quality, food safety, security, restaurant environment, company policies, and safety.
Perform other duties as necessary in support of business objectives.