Field Training Coach

SLIM CHICKENS•Fayetteville, AR

34d•Onsite

About The Position

The Field Training Coach is a field-based training and development role responsible for driving consistent MIT/FIT training execution, developing restaurant trainers and leaders, and supporting the effectiveness of Slim Chickens training programs across assigned restaurants. The position extends the Field Training Department by evaluating training effectiveness, coordinating priorities, and partnering with restaurant leadership to improve team capability and operational execution. Field Training Coaches are high-performing restaurant leaders with strong operational expertise and the ability to develop others. They independently manage assigned training responsibilities, use discretion in coaching and development approaches, and make recommendations to Training and Operations leadership. The role works primarily in restaurant environments, including during live operations. It involves travel between assigned restaurants as needed for training responsibilities, events, workshops, and certifications, as well as flexibility to work varied schedules based on restaurant and training needs. The position requires standing and walking for extended periods, lifting up to 30 pounds, and performing physical activities associated with restaurant operations and training in a fast-paced environment.

Requirements

At least 1 year of restaurant leadership, training, or related experience is preferred.
Demonstrated success developing employees and restaurant leaders.
Ability to independently manage multiple priorities and exercise sound judgment in a field-based environment.
Ability to work effectively during peak restaurant operating periods and live service.
Strong leadership, communication, and coaching skills.
Strong understanding of restaurant operations.
Ability to evaluate performance and identify development opportunities.
Strong organizational, time-management, and problem-solving skills.
Ability to build relationships and influence restaurant leadership.
Ability to work independently while staying aligned with department objectives.
Proficiency with restaurant technology, including POS, KDS, tablets, and mobile systems, and with Microsoft Office or similar business software.
High school diploma or equivalent.
Ability to stand and walk for extended periods, lift up to 30 pounds, and perform physical requirements associated with restaurant operations and training.
Flexibility to work varied schedules based on restaurant and training needs; travel between assigned restaurants as needed.

Nice To Haves

Experience as a Training leader, Assistant Manager, or General Manager is strongly preferred.
Additional education or training in leadership, business, or a related field is preferred.

Responsibilities

Develop and coach Certified Trainers to improve their ability to train, coach, and develop restaurant teams.
Manage in-restaurant training for assigned Managers/Franchisees-in-Training (MITs/FITs), coordinating schedules, trainer assignments, and performance assessments.
Coach and develop MITs/FITs to support their progress toward certification.
Identify high-potential employees and recommend development opportunities.
Promote accountability, coaching, and continuous development.
Evaluate training execution against Slim Chickens standards and identify trends or gaps.
Analyze trainee performance and certification results to identify development needs.
Support Certified Training Restaurants (CTRs) in maintaining established expectations and standards.
Provide recommendations to Training and Operations leadership based on field observations and data.
Partner with General Managers to identify training needs and set training priorities.
Consult with restaurant leadership on employee development, trainer effectiveness, and training execution; balance training priorities with operational needs and escalate significant concerns as needed.
Execute Training Department initiatives and coordinate training activities based on restaurant needs and priorities.
Assess training effectiveness and identify opportunities to improve trainee performance and program execution.
Support implementation of new training programs, tools, systems, and menu or operational initiatives.
Recommend improvements to training programs and resources to the Field Training Manager.
Communicate consistently with the Field Training Manager about assigned restaurants and training priorities.
Provide weekly updates on MIT/FIT training performance and regular updates on trainer performance and training trends.
Support MIT, FIT, CTR, and other Field Training initiatives; participate in training events, workshops, and certifications.
Represent the Training Department professionally with restaurant leadership and field teams.
Model Slim Chickens values and operating standards, stay updated on established operating systems, and perform other duties in support of business objectives.