Field Training Associate (GA)

Parker's Kitchen•Savannah, GA

1d•Onsite

About The Position

The Field Training Associate helps create store culture and operational excellence by conducting store and kitchen leadership certifications and supporting training and leadership development programs for Parker’s store associates and leaders. The role requires an understanding of business operations, challenges, and decision-making so Parker’s training and development strategy can be implemented effectively in an operational environment. This field-based position requires regular travel between assigned stores and occasional travel to headquarters and other districts.

Requirements

At least 3 years of previous training experience, Operations Leadership experience that included training components, or equivalent.
Previous experience as a trainer, corporate training specialist, or in a related position.
High school diploma or equivalent.
Must reside in the Greater Savannah area to support store operations throughout the market.
Basic consulting and facilitation/platform skills.
Strong time management, program, and organizational skills.
Strong verbal and written communication skills, including the ability to articulate ideas and gain support.
Ability to develop and maintain strong interpersonal relationships with district and regional team members.
Strong understanding of store operations and the market.
Flexibility to work in a transaction-driven, deadline-driven environment and meet assignment objectives.
Ability to perform in a matrix environment and problem-solve for decision-making.
Ability to present ideas, expectations, and information concisely and in an organized way.
Ability to manage group or interpersonal conflict effectively.
Ability to assess risk against business benefit.
Proficiency in Microsoft Office Suite.
Collaborative, team-oriented approach.
Ability to deliver results and balance priorities under pressure.
Analytical ability to make decisions using data and business knowledge.
Comfort with complexity, ambiguity, and change.
Trustworthiness, strong business integrity, and ability to keep sensitive information confidential.

Nice To Haves

Operations experience in convenience stores, retail, or quick-service restaurants.
Food Safety Training Certification or ability to become certified.
Familiarity with Learning Management Systems.
BA/BS degree preferred.
Mediation skills are a plus.

Responsibilities

Conduct task- and process-based certifications for store and kitchen leadership trainees.
Work with in-store trainers to ensure training is delivered appropriately at the store level.
Provide consistent feedback to Learning and Operational Leadership.
Coach line-level and management-level associates through formal and informal one-on-one conversations.
Partner with leadership to identify strengths and development opportunities in the management pipeline.
Establish communication with store and district leadership to develop learning solutions for operational challenges.
Promote accountability to standards using guides, checklists, and exams.
Recommend to store, district, and regional leadership when additional training or termination may be appropriate.
Host district training sessions for new training rollouts.
Foster a culture of learning and inclusivity that celebrates success and coaches employees on opportunities for improvement.
Provide ongoing development for district management teams.
Assist with transitioning new managers at assigned locations.
Partner with regional and district managers to support operations through training initiatives.
Assist with onboarding and orientation of new hires.