Field Trainer

Godfathers Pizza Inc • Omaha, NE

2d

About The Position

The Field Trainer ensures franchise personnel are properly trained on GPI products and programs. The role may also include projects within the training department and supporting training and operations at corporate stores. The trainer prepares, maintains, updates, and presents training materials using a variety of instructional methods, including videos, hands-on learning, manuals, and handouts. Training may be delivered one-on-one or in groups to people with varied backgrounds and skill sets. The trainer evaluates training effectiveness and assesses learners’ knowledge and skills through on-the-job training. The role travels to franchise locations to help set up new locations, train staff, and support openings as needed. No positions are supervised.

Requirements

• At least 3 years of management experience.
• At least 2 years of previous experience in training; previous training experience is required.
• Working knowledge of Excel and Word.
• POS system experience.
• Must be at least 18 years of age.
• Excellent customer service skills; patient, flexible, and detail-oriented.
• Ability to lift up to 50 pounds.
• Valid driver’s license required.
• Must be able to obtain personal umbrella insurance.
• Must maintain good personal hygiene, be neatly groomed, and maintain a professional image.
• Must be reliable and maintain regular attendance.
• Must maintain a positive attitude and model best practices.

Nice To Haves

• Bachelor’s degree preferred.
• At least 2 years of previous restaurant management experience preferred.
• QSR audit experience preferred.
• C-store experience is a plus.
• Training certifications are desirable.
• ServSafe certification may be required.

Responsibilities

• Train franchise personnel on GPI products and programs.
• Prepare, maintain, and update training materials, including manuals, handouts, and audiovisual aids.
• Facilitate training using a variety of instructional techniques and formats.
• Train individuals or groups on operational objectives and adapt to learners with varied backgrounds and skill sets.
• Observe, monitor, evaluate, and record training activities and effectiveness.
• Assess learners’ knowledge and skills as demonstrated through on-the-job training.
• Serve as a role model for attendance, conduct, attitude, and job performance.
• Serve as a subject matter expert for training-related questions and needs.
• Assist in updating, revising, or developing training materials.
• Travel to franchise locations to assist with new-location setup, staff training, and on-site opening support when needed.
• Assist corporate store locations with training and operations as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed