Field Trainer

Godfathers Pizza • Omaha, NE

1d

About The Position

The Field Trainer ensures franchise personnel are properly trained on GPI products and programs. The role may also include training-department projects and support for training and operations in corporate stores. Field Trainers travel to franchise locations to assist with new-location setup, staff training, and on-site opening support when needed. Travel is required 50–75% of the time. No positions are supervised.

Requirements

• At least 3 years of management experience.
• At least 2 years of previous training experience; previous training experience is required.
• Working knowledge of Excel and Word.
• POS system experience.
• At least 18 years of age.
• Excellent customer service skills; patience, flexibility, and attention to detail.
• Ability to lift up to 50 pounds.
• Valid driver’s license.
• Ability to obtain personal umbrella insurance.
• Good personal hygiene, neat grooming, and a professional image.
• Reliability and regular attendance.
• Positive attitude and ability to model best practices.
• ServSafe certification may be required.

Nice To Haves

• Bachelor’s degree preferred.
• At least 2 years of previous restaurant management experience preferred.
• QSR audit experience preferred.
• C-store experience is a plus.
• Training certifications are desirable.

Responsibilities

• Train franchise personnel on GPI products and programs.
• Prepare and maintain training materials, including manuals, handouts, and audiovisual aids, and update training content as needed.
• Facilitate classes using varied instructional techniques and formats, including videos, hands-on learning, manuals, and handouts.
• Train individuals or groups on operational objectives and work with learners from a wide range of backgrounds and skill levels.
• Observe, monitor, evaluate, and record training activities and effectiveness.
• Assess learners’ knowledge and skills as demonstrated through on-the-job training.
• Model appropriate attendance, conduct, attitude, and job performance.
• Serve as a subject matter expert for training-related questions and needs.
• Assist with updating, revising, and developing training materials.
• Travel to franchise locations to help set up new locations, train staff, and support openings on-site when needed.
• Assist corporate store locations with training and operations as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed