Field Technology Specialist (Construction)

PCL Construction Services•Honolulu, HI

3d•Onsite

About The Position

The future you want is within reach. Let’s build it together. At PCL Construction Services, Inc., part of the PCL Family of Companies (PCL), we don’t just build projects—we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry. We’re a team of builders who care deeply about what we create and who we build it with. That includes you. We are not only investing in what’s next in construction, we are investing in what’s next for your career. Why Choose PCL? Choose a career with rewards that matter. PCL’s total rewards are designed to support your growth, well-being and future success—because when you succeed, we all do. PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity. At PCL Construction Services, Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

Requirements

High school diploma or equivalent required.
Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely.
Basic problem-solving and troubleshooting skills with a focus on proactive solutions.
Organizational and time management skills, with the ability to multitask and prioritize own work.
Results-oriented and able to meet deadlines.
Ability to establish and maintain effective relationships with key stakeholders and decision makers.
Basic understanding of Windows operating systems and networking standards.
Must be able to lift up to 40 lbs. as part of regular job duties

Nice To Haves

Bachelor’s or Associate’s degree in computer technology or a related discipline preferred.
Two years experience including Co-op/internship or relevant experience preferred.

Responsibilities

Resolves user-reported problems using available tools and following procedures and policies for handling support cases.
District jobsite setup and turndown, including remote support.
Delivers technical training and other knowledge resources.
Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation, and responds to issues.
Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
Provides implementation support on corporate and regional initiatives.

Benefits

Employee ownership opportunities that build long-term value
Annual discretionary performance bonuses
401(k) with company match
Industry-leading medical, dental and vision benefits
Prescription drug coverage and telemedicine services
Life, AD&D and disability insurance
Paid parental leave and family care support
HSA or FSA for healthcare, dependent care and transportation
Mental health and wellness support, including Employee Assistance Programs
Career growth pathways, leadership development and mentorship programs
Access to world-class training through PCL’s College of Construction and professional development courses
Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions