Field Technician

EchoStar•Show Low, AZ

22d•Onsite

About The Position

Field Technicians visit customers’ homes to resolve problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintaining a clean work area and a professional attitude. The role includes driving a company vehicle to customer sites and regional offices. Paid training covers installation and service procedures, smart home technology, customer education, and practices developed by experienced technicians. EchoStar’s technicians deliver TV and smart home solutions to customers and help provide a world-class customer experience. Compensation is $23.00 per hour. The posting describes opportunities for promotion and pay increases, performance-based bonus potential, and company-provided equipment and uniforms.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a positive customer experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.

Responsibilities

Visit customers’ homes to solve problems and introduce customers to smart home technology.
Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and professional attitude while working independently and staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training.
Paid time off.
Medical, dental, vision, and life insurance packages.
Health savings account (HSA).
401(k) with company match.
Employee stock purchasing program.
Tuition reimbursement.
Company-provided van, tools, and uniforms.
Complimentary DISH TV service, stated as valued at $114.99 per month.
Discounts on Sling TV, stated as $5 per month, and Boost Mobile plans starting at $15 per month.
Potential first-year bonus of up to $6,400 and annual bonus potential of up to $9,100 thereafter.
AwardPerqs for high performers, redeemable for travel, electronics, and other items.
Automatic promotion after six months with a $1 per hour raise; additional promotions may include 5–10% pay increases based on performance.
Career growth opportunities, including potential movement to other departments.