Field Technician
About The Position
Cennox is seeking an experienced, enthusiastic Field Technician to join its expanding Field Services division. The role services customers throughout Peekskill and surrounding areas by performing preventative maintenance and installations, diagnosing product issues, and training customers in the proper use of financial equipment. The technician should provide excellent customer service, thrive in a dynamic team environment, and be willing to cross-train to support the banking and retail lines of business. The position offers an opportunity to learn new skills and grow with the company.
Requirements
- At least 3 years of experience with low-voltage electronics, mechanical systems, and computers.
- Electro-mechanical skills.
- Ability to use basic hand tools, including a multimeter, voltmeter, and volt-ohm meter.
- Working knowledge of Microsoft Office, including Word, Outlook, and Excel.
- Ability to learn through telephone training.
- Strong communication and customer-service skills.
- Ability to interpret and execute written instructions.
- Valid driver's license and a driving record in good standing.
- Reliable, insured vehicle.
- Ability to lift or move 50 or more pounds and to stand, climb, bend, stoop, and reach freely.
- Ability to work indoors and outdoors in all weather and to sit or drive for extensive daily travel.
- Good hand/eye coordination and sharp eyesight.
Nice To Haves
- Safe or ATM technical experience.
Responsibilities
- Perform preventative maintenance on financial equipment.
- Install financial equipment.
- Determine and diagnose issues with products.
- Train customers on the proper use of financial equipment.
- Provide excellent customer service.
- Be willing to cross-train to support banking and retail lines of business.
Benefits
- Competitive pay
- Paid training
- Company vehicle
- Retirement benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays
- Vacation
- Sick leave
- Company-provided tools
- Company-provided uniforms
- Company-provided Android smartphone
- Flexible work schedule
- Opportunity for travel
- Opportunity to learn new skills, grow, and advance your career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
