Field Technician

EchoStar•Suwanee, GA

22d•Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when appropriate. The role requires maintaining a clean work area and a professional attitude while working independently and staying connected with the team. EchoStar provides paid, step-by-step training in installation and service, smart home technology, and best practices developed by experienced technicians. The company describes career growth opportunities, including an automatic promotion after six months with a $1-per-hour raise and further performance-based promotions with 5–10% pay increases. The role offers bonus potential of up to $6,400 in the first year and up to $9,100 annually afterward, with high performers also eligible for AwardPerqs. Compensation is listed as $19.75 per hour. The position includes a company-provided van, tools, and uniforms. Employment is contingent on completing a pre-employment screen, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay and location pay differential.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Ability to build trust and create a good customer experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Visit customers’ homes to install and service DISH equipment and smart home products.
Troubleshoot problems and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.

Benefits

Paid training.
Time off.
Medical, dental, vision, and life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service valued at $114.99 per month.
Discounts on Sling TV for $5 per month and Boost Mobile plans starting at $15 per month.
Company-provided van, tools, and uniforms.
Bonus potential of up to $6,400 in the first year and up to $9,100 annually thereafter.
AwardPerqs for high performers, redeemable for travel, electronics, and more.
Career growth opportunities and performance-based pay increases.