Field Technician
About The Position
Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and professional attitude, work independently, and stay connected with their team. EchoStar provides paid training on installation and service procedures, smart home technology, customer education, and practices developed by experienced technicians. The role requires driving a company vehicle to customer sites and regional offices, and travel as needed. The schedule may include evenings, weekends, or holidays. Physical demands include climbing ladders up to 40 feet, lifting up to 70 pounds, and maintaining a 335-pound weight limit. Employment is contingent on completing a pre-employment screen, including a drug test and an acceptable driving record. Compensation is $22.25 per hour; the listed compensation may reflect hourly pay and a location pay differential.
Requirements
- Valid driver’s license, as driving a company vehicle to customer sites and regional offices is an essential job function.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a positive customer experience.
- Problem-solving ability to address a variety of challenges on the spot.
- Determination to work in tight spaces and in all kinds of weather.
- Adaptability to handle changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.
Responsibilities
- Install and service DISH equipment and smart home products in customers’ homes.
- Troubleshoot problems and introduce customers to smart home technology.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
- Travel as needed.
Benefits
- Paid training
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV service ($114.99/month)
- Discounts on Sling TV ($5/month) and Boost Mobile plans (starting at $15/month)
- Company-provided van, tools, and uniforms
- Potential bonuses of up to $6,400 in the first year and up to $9,100 annually thereafter
- AwardPerqs for high performers, redeemable for travel, electronics, and more
- Automatic promotion after six months with a $1/hour raise; further promotions may include 5–10% pay increases based on performance
- Career growth opportunities across departments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
