Field Technician

EchoStar•Maryland Heights, MO

22d•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce them to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. EchoStar trains technicians in installation and service procedures, smart home technology, customer education, and best practices developed by experienced technicians. The role involves traveling to customer sites and regional offices in a company vehicle and may require working evenings, weekends, or holidays. Technicians may work in tight spaces and in all kinds of weather.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential function of the job.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great experience.
Problem-solving ability to tackle varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training.
Time off.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance packages.
Health Savings Account (HSA).
401(k) with company match.
Employee Stock Purchasing Program.
Tuition reimbursement.
Complimentary DISH TV service (listed value $114.99 per month).
Discounts on Sling TV ($5 per month) and Boost Mobile plans (starting at $15 per month).
Company-provided van, tools, and uniforms.
Bonus potential of up to $6,400 in the first year and up to $9,100 annually afterward.
AwardPerqs for high performers, redeemable for travel, electronics, and more.
Automatic promotion after six months with a $1 per hour raise, with additional performance-based promotions and 5–10% pay increases.
Career growth opportunities, including opportunities to move into different departments.