Field Technician

EchoStar•Brunswick, GA

22d•Onsite

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, educate customers on how to use their technology, and offer additional services when helpful. The role involves working independently while staying connected with the team, maintaining a clean work area, and providing a professional, customer-focused experience. EchoStar provides paid training in installation and service procedures, smart home technology, and practices developed by experienced technicians. The position offers career growth opportunities, including potential promotions and pay increases.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Visit customers’ homes to troubleshoot problems and introduce smart home technology.
Install and service DISH equipment and smart home products.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.
Travel as needed and work shifts that may include evenings, weekends, or holidays.