Field Technician
About The Position
Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, resolve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. The role requires working independently while staying connected with the team, maintaining a clean work area, and presenting a professional attitude. EchoStar provides paid, step-by-step training on installations, service, smart home technology, customer education, and experienced technicians’ best practices. Technicians use a company-provided van, tools, and uniforms.
Requirements
- Have a valid driver’s license and an acceptable driving record; driving a company vehicle to customer sites and regional offices is an essential function.
- Be willing to travel as needed and work flexible shifts that may include evenings, weekends, or holidays.
- Be able to climb ladders up to 40 feet and lift up to 70 pounds.
- Meet and maintain the 335-pound weight limit.
- Demonstrate customer focus, problem-solving ability, determination, and adaptability.
- Work in tight spaces and in various weather conditions.
- Successfully complete a pre-employment screen, including a drug test.
Responsibilities
- Visit customers’ homes to install and service DISH equipment and smart home products.
- Troubleshoot and solve customer problems.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and professional attitude.
- Work independently while staying connected with the team.
Benefits
- Paid training
- Paid time off
- Medical, dental, vision, and life insurance packages
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV service
- Discounts on Sling TV and Boost Mobile plans
- Company-provided van, tools, and uniforms
- Potential bonuses and AwardPerqs redeemable for travel, electronics, and other items
- Automatic promotion after six months with a $1-per-hour raise, with further performance-based promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
