Field Technician – Mobile Repairs
About The Position
uBreakiFix by Asurion is hiring a Field Technician to travel to customers’ homes in a company-provided repair van and diagnose and repair smartphones, tablets, and other consumer electronics. The role provides independent field work, with responsibility for managing daily routes, schedules, and appointments while delivering convenient, high-quality in-home service. Compensation is $10 per hour plus commissions: $12 for each successful repair, $5 for each screen protector sold, and $25 for each Home+ protection plan sold. The posting states that top performers may earn the equivalent of $22 or more per hour and have weekly earning potential of $700 or more, depending on performance and sales. The position is full-time and in person. The technician must be at least 21 and meet the company’s driving and insurance requirements. Some weekend work may be needed. uBreakiFix by Asurion describes itself as an equal-opportunity employer.
Requirements
- Must be at least 21 years old to meet company vehicle and driving requirements.
- Valid driver’s license and a driving record that meets company and insurance requirements.
- Working knowledge of mobile devices, hardware, and operating systems.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills and a customer-first attitude.
- Ability to work independently and manage responsibilities in the field.
- Willingness to travel locally to customer locations.
- Flexibility to work some weekends when needed.
Nice To Haves
- Experience in electronics repair, troubleshooting, customer service, or retail is preferred.
Responsibilities
- Travel to customers’ homes in a company-provided repair van.
- Diagnose and repair smartphones, tablets, and other consumer electronics.
- Perform repairs efficiently, accurately, and to a high standard of quality.
- Provide professional, friendly, and convenient in-home service.
- Explain repair solutions and recommend appropriate device protection and support plans.
- Manage daily schedules, routes, and service appointments.
- Maintain a professional attitude and provide excellent customer experiences.
Benefits
- Company-provided repair van as a mobile workspace.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Paid time off (PTO).
- Paid training and ongoing career development.
- Opportunity to earn additional income through commissions.
- Independence and flexibility in managing daily routes and schedules.
- Opportunities to grow technical skills and advance a career.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
