Field Technician

EchoStar • Hendersonville, TN

22d

About The Position

Field Technicians visit customers’ homes to solve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, teach customers how to use their technology, and offer additional services when helpful. The role involves maintaining a clean work area and a professional attitude while working independently and staying connected with the team. Technicians receive paid, step-by-step training in installations and service, smart home technology, and best practices developed by experienced technicians. The position involves driving a company vehicle to customer sites and regional offices, and may require travel and flexible scheduling, including evenings, weekends, or holidays.

Requirements

• Valid driver’s license and an acceptable driving record.
• Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
• Ability to climb ladders up to 40 feet.
• Ability to lift up to 70 pounds.
• Must meet and maintain a 335-pound weight limit.
• Ability to build customer trust and create a great experience.
• Problem-solving ability to address a variety of challenges on the spot.
• Determination to work in tight spaces and in all kinds of weather.
• Adaptability to handle changes and unexpected tasks.
• Successful completion of a pre-employment screen, including a drug test.

Responsibilities

• Install and service DISH equipment and smart home products in customers’ homes.
• Teach customers how to use their technology and offer additional services when helpful.
• Keep a clean work area and maintain a professional attitude.
• Work independently while staying connected with the team.
• Drive a company vehicle to customer sites and regional offices.

Benefits

• Paid training.
• Time off.
• Medical, dental, vision, and life insurance packages.
• Health Savings Account (HSA).
• 401(k) with company match.
• Employee Stock Purchasing Program.
• Tuition reimbursement.
• Company-provided van, tools, and uniforms.
• Complimentary DISH TV service.
• Discounts on Sling TV and Boost Mobile plans.
• Potential bonuses and AwardPerqs redeemable for travel, electronics, and more.
• Automatic promotion after six months with a $1-per-hour raise, with additional promotions and pay increases based on performance.
• Career growth opportunities across departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed