Field Technician

EchoStar•Englewood, CO

22d•Onsite

About The Position

Field Technicians visit customers’ homes to troubleshoot and resolve problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology and additional services when helpful. They teach customers to use their technology, maintain a clean work area, and provide professional service while working independently and staying connected with the team. The role involves driving a company vehicle to customer sites and regional offices, traveling as needed, and working in tight spaces and varied weather conditions. EchoStar provides paid, step-by-step training in installation and service, smart home technology, customer education, and best practices from experienced technicians.

Requirements

Valid driver’s license and acceptable driving record.
Willingness to travel as needed and work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and provide a great customer experience.
Problem-solving ability to address a variety of challenges on the spot.
Determination to work in tight spaces and in all kinds of weather.
Adaptability to changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test.

Responsibilities

Install and service DISH equipment and smart home products in customers’ homes.
Troubleshoot and resolve customer problems.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.