Field Technician

EchoStar•Marysville, OH
•Onsite

About The Position

Field Technicians visit customers’ homes to resolve problems, install and service DISH equipment and smart home products, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians maintain a clean work area and professional attitude while working independently and staying connected with the team. The company provides training in installation and service procedures, smart home technology, and practices developed by experienced technicians. This role includes driving a company vehicle to customer sites and regional offices.

Requirements

  • Have a valid driver’s license and an acceptable driving record.
  • Be willing to travel as needed and work shifts that may include evenings, weekends, or holidays.
  • Be able to climb ladders up to 40 feet.
  • Be able to lift up to 70 pounds.
  • Meet and maintain a 335-pound weight limit.
  • Build customer trust and provide a good customer experience.
  • Solve a variety of problems on the spot.
  • Work in tight spaces and in all kinds of weather.
  • Adapt to changes and unexpected tasks.
  • Successfully complete a pre-employment screen, including a drug test.

Responsibilities

  • Visit customers’ homes to solve problems and introduce them to smart home technology.
  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Keep the work area clean and maintain a professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training
  • Paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Employee Stock Purchasing Program
  • Tuition reimbursement
  • Complimentary DISH TV
  • Discounts on Sling TV and Boost Mobile plans
  • Company-provided van, tools, and uniforms
  • Potential bonuses and AwardPerqs redeemable for travel, electronics, and other items
  • Automatic promotion after six months with a $1 per hour raise, with additional performance-based promotions
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