Field Technician

EchoStar•Mechanicsburg, PA

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. The role involves working independently while staying connected with the team, maintaining a clean work area, and delivering a professional customer experience. EchoStar provides paid, step-by-step training in installation and service, smart home technology, and practices developed by experienced technicians.

Requirements

  • Have a valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
  • Be willing to travel as needed and work a flexible schedule that may include evenings, weekends, or holidays.
  • Be able to climb ladders up to 40 feet.
  • Be able to lift up to 70 pounds.
  • Meet and maintain a 335-pound weight limit.
  • Build trust and provide a positive customer experience.
  • Solve a variety of problems on the spot.
  • Work in tight spaces and in all kinds of weather.
  • Adapt to changes and unexpected tasks.
  • Successfully complete a pre-employment screen, including a drug test, and have an acceptable driving record.

Responsibilities

  • Visit customers’ homes to install and service DISH equipment and smart home products.
  • Troubleshoot problems and introduce customers to smart home technology.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Maintain a clean work area and a professional attitude.
  • Work independently while staying connected with the team.

Benefits

  • Paid training
  • Paid time off
  • Medical, dental, vision, and life insurance packages
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Employee Stock Purchasing Program
  • Tuition reimbursement
  • Complimentary DISH TV service
  • Discounts on Sling TV and Boost Mobile plans
  • Company-provided van, tools, and uniforms
  • Potential bonuses and AwardPerqs redeemable for travel, electronics, and more
  • Career growth and promotion opportunities
  • Automatic promotion after six months with a $1/hour raise, with further performance-based promotions offering 5–10% pay increases
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