Field Technician

EchoStar•Laredo, TX
•Onsite

About The Position

EchoStar Field Technicians install and service DISH equipment and smart home products in customers’ homes. They visit customers, solve problems, introduce customers to smart home technology, and teach them how to use their equipment. Technicians may offer additional services when helpful and are expected to maintain a clean work area and a professional attitude while working independently and staying connected with the team. The role includes paid training, a company-provided van, tools, and uniforms. Compensation is $20.25 per hour, and the company advertises bonus potential of up to $6,400 in the first year and up to $9,100 annually after that.

Requirements

  • Valid driver’s license and acceptable driving record.
  • Willingness to travel as needed and work flexible shifts that may include evenings, weekends, or holidays.
  • Ability to climb ladders up to 40 feet.
  • Ability to lift up to 70 pounds.
  • Must meet and maintain a 335-pound weight limit.
  • Customer focus and ability to build trust and create a great experience.
  • Problem-solving ability to address a variety of challenges on the spot.
  • Determination to work in tight spaces and all kinds of weather.
  • Adaptability to changes and unexpected tasks.
  • Successful completion of a pre-employment screen, including a drug test.

Responsibilities

  • Visit customers’ homes to solve problems and introduce them to smart home technology.
  • Install and service DISH equipment and smart home products in customers’ homes.
  • Teach customers how to use their technology and offer additional services when helpful.
  • Keep a clean work area and maintain a professional attitude.
  • Work independently while staying connected with the team.
  • Drive a company vehicle to customer sites and regional offices.

Benefits

  • Paid training
  • Time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health Savings Account (HSA)
  • 401(k) with company match
  • Employee Stock Purchasing Program
  • Tuition reimbursement
  • Complimentary DISH TV
  • Discounts on Sling TV
  • Discounted Boost Mobile plans
  • Company-provided van, tools, and uniforms
  • Performance bonuses and AwardPerqs redeemable for travel, electronics, and other items
  • Automatic promotion after six months with a $1-per-hour raise; additional performance-based promotions with 5–10% pay increases
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