Field Technician

EchoStar • Rutherfordton, NC

22d • Onsite

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They educate customers on how to use their technology and offer additional services when helpful. The role involves working independently while remaining connected with the team, maintaining a clean work area, and delivering a professional customer experience. The company provides paid training, step-by-step installation and service guidance, smart home technology education, and best practices from experienced technicians. The position requires driving a company vehicle to customer sites and regional offices, travel as needed, and schedule flexibility that may include evenings, weekends, or holidays. Compensation is $25.00 per hour.

Requirements

• Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
• Willingness to travel as needed and flexibility to work shifts that might include evenings, weekends, or holidays.
• Ability to climb ladders up to 40 feet.
• Ability to lift up to 70 pounds.
• Must meet and maintain a 335-pound weight limit.
• Ability to build trust and create a great customer experience.
• Problem-solving ability to address a variety of challenges on the spot.
• Determination to work in tight spaces and all kinds of weather.
• Adaptability to handle changes and unexpected tasks.
• Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

• Install and service DISH equipment and smart home products in customers’ homes.
• Solve problems and introduce customers to smart home technology.
• Teach customers how to use their technology and offer additional services when helpful.
• Maintain a clean work area and a professional attitude.
• Work independently while staying connected with the team.
• Drive a company vehicle to customer sites and regional offices.
• Travel as needed and work shifts that may include evenings, weekends, or holidays.

Benefits

• Paid training and time off.
• Medical, dental, vision, and life insurance packages.
• Health Savings Account (HSA).
• 401(k) with company match.
• Employee Stock Purchasing Program.
• Tuition reimbursement.
• Company-provided van, tools, and uniforms.
• Complimentary DISH TV service.
• Discounts on Sling TV and Boost Mobile plans.
• Potential bonuses and AwardPerqs redeemable for travel, electronics, and other items.
• Automatic promotion after six months with a $1 per hour raise, with additional performance-based promotions and pay increases.
• Opportunities for career growth and movement into different departments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed