Field Technician
About The Position
EchoStar Field Technicians visit customers’ homes to install and service DISH, Starlink, and smart home solutions. They educate customers on using their technology, introduce additional services when helpful, and work independently while staying connected with the team. Technicians maintain a clean work area and a professional attitude while delivering a strong customer experience. The company provides paid, step-by-step training in installation and service, smart home technology, and practices developed by experienced technicians. The role offers opportunities for career growth, including potential promotions and movement into other departments.
Requirements
- Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a positive customer experience.
- Problem-solving ability to address varied challenges on the spot.
- Determination to work in tight spaces and in all kinds of weather.
- Adaptability in handling changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.
Responsibilities
- Visit customers’ homes to install and service DISH, Starlink, and smart home solutions.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and a professional attitude.
- Work independently while staying connected with the team.
- Travel to customer sites and regional offices in a company vehicle.
- Provide customers with an excellent experience by educating and connecting them with technology.
Benefits
- Paid training
- Time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV
- Discounts on Sling TV
- Discounts on Boost Mobile plans
- Company-provided van, tools, and uniforms
- Potential performance bonuses and AwardPerqs redeemable for travel, electronics, and other items
- Automatic promotion after six months with a $1/hour raise, with additional performance-based promotions and pay increases
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
