Field Technician
About The Position
Field Technicians visit customers’ homes to resolve problems and introduce customers to smart home technology. They install and service DISH equipment and smart home products, educate customers on how to use their technology, and offer additional services when helpful. Technicians maintain a clean work area and a professional attitude while working independently and staying connected with the team. The company provides paid training in installation and service procedures, smart home technology, and experienced technicians’ best practices. Technicians use a company-provided van, tools, and uniforms. The position requires travel to customer sites and regional offices and may involve working evenings, weekends, or holidays. Compensation is $23.00 per hour; the posting notes that compensation may reflect hourly pay and a location pay differential. Employment is contingent on passing a pre-employment screen, including a drug test, and having an acceptable driving record.
Requirements
- Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
- Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a positive customer experience.
- Problem-solving ability to handle a variety of challenges on the spot.
- Determination to work in tight spaces and in all kinds of weather.
- Adaptability to changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test, and an acceptable driving record.
Responsibilities
- Visit customers’ homes to solve problems and introduce them to smart home technology.
- Install and service DISH equipment and smart home products in customers’ homes.
- Teach customers how to use their technology and offer additional services when helpful.
- Keep the work area clean and maintain a professional attitude.
- Work independently while staying connected with the team.
- Travel to customer sites and regional offices using a company vehicle.
Benefits
- Paid training
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health savings account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Company-provided van, tools, and uniforms
- Complimentary DISH TV service
- Discounts on Sling TV and Boost Mobile plans
- Potential bonuses and AwardPerqs
- Automatic promotion after six months with a $1/hour raise, with additional performance-based promotion opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
