Field Technician

EchoStar•Boone, NC

22d

About The Position

Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, solve problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintain a clean work area, and present a professional attitude. The role includes paid, step-by-step training in installation and service, smart home technology, and practices developed by experienced technicians. The position requires driving a company vehicle to customer sites and regional offices, with travel as needed and schedule flexibility for shifts that may include evenings, weekends, or holidays. The work may involve climbing ladders up to 40 feet, lifting up to 70 pounds, working in tight spaces and varied weather, and meeting and maintaining a 335-pound weight limit. EchoStar describes opportunities for career growth, including an automatic promotion after six months with a $1-per-hour raise and additional performance-based promotions. Compensation is $20.50 per hour. The role also offers the possibility of bonuses and AwardPerqs. Employment is contingent on completing a pre-employment screen, including a drug test and an acceptable driving record.

Requirements

Valid driver’s license; driving a company vehicle to customer sites and regional offices is an essential job function.
Willingness to travel as needed and flexibility to work shifts that may include evenings, weekends, or holidays.
Ability to climb ladders up to 40 feet.
Ability to lift up to 70 pounds.
Must meet and maintain a 335-pound weight limit.
Customer focus and ability to build trust and create a great experience.
Problem-solving ability to address varied challenges on the spot.
Determination to work in tight spaces and all kinds of weather.
Adaptability to handle changes and unexpected tasks.
Successful completion of a pre-employment screen, including a drug test and an acceptable driving record.

Responsibilities

Visit customers’ homes to install and service DISH equipment and smart home products.
Solve problems encountered at customer sites and introduce customers to smart home technology.
Teach customers how to use their technology and offer additional services when helpful.
Maintain a clean work area and a professional attitude.
Work independently while staying connected with the team.
Drive a company vehicle to customer sites and regional offices.

Benefits

Paid training
Time off
Medical insurance
Dental insurance
Vision insurance
Life insurance
Health Savings Account (HSA)
401(k) with company match
Employee Stock Purchasing Program
Tuition reimbursement
Complimentary DISH TV service ($114.99/month)
Discounted Sling TV service ($5/month)
Discounted Boost Mobile plans (starting at $15/month)
Company-provided van, tools, and uniforms
Bonus potential of up to $6,400 in the first year and up to $9,100 annually after the first year
AwardPerqs redeemable for travel, electronics, and more
Automatic promotion after six months with a $1-per-hour raise; additional performance-based promotions with 5–10% pay increases