Field Technician
About The Position
Field Technicians visit customers’ homes to install and service DISH equipment and smart home products, troubleshoot problems, and introduce customers to smart home technology. They teach customers how to use their technology and offer additional services when helpful. Technicians work independently while staying connected with the team, maintaining a clean work area and professional attitude. The company provides paid, step-by-step training in installation and service, smart home technology, customer education, and experienced technicians’ best practices. The position includes driving a company-provided van to customer sites and regional offices and may require travel as needed.
Requirements
- Valid driver’s license and an acceptable driving record.
- Willingness to travel as needed and work shifts that may include evenings, weekends, or holidays.
- Ability to climb ladders up to 40 feet.
- Ability to lift up to 70 pounds.
- Must meet and maintain a 335-pound weight limit.
- Customer focus and ability to build trust and create a great customer experience.
- Problem-solving ability to address a variety of challenges on the spot.
- Determination to work in tight spaces and in all kinds of weather.
- Adaptability to handle changes and unexpected tasks.
- Successful completion of a pre-employment screen, including a drug test and acceptable driving record.
Responsibilities
- Install and service DISH equipment and smart home products in customers’ homes.
- Troubleshoot problems and introduce customers to smart home technology.
- Teach customers how to use their technology and offer additional services when helpful.
- Maintain a clean work area and professional attitude.
- Work independently while staying connected with the team.
- Drive a company vehicle to customer sites and regional offices.
Benefits
- Paid training
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Health Savings Account (HSA)
- 401(k) with company match
- Employee Stock Purchasing Program
- Tuition reimbursement
- Complimentary DISH TV
- Discounts on Sling TV and Boost Mobile plans
- Company-provided van, tools, and uniforms
- Potential bonuses and AwardPerqs
- Automatic promotion after six months with a $1/hour raise, with additional performance-based promotions and pay increases
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
